Shannon Hernando Email & Phone Number

St Louis, Missouri, United States

- Provided quality photography services. - Coordinated and conducted creative and dynamic environments to promote client engagement and long-lasting memorableexperiences.- Created personalized itineraries to meet client’s expectations.- Managed and planned all communication with vendors, event planners, and clients for the success of weddings, events andbusiness gatherings.- Implemented business administrative processes to track invoices, expenses, and a client data base for business growth.- Utilized software such as Adobe Photoshop and Lightroom to develop the final product for all projects.

O'Fallon, Missouri, United States

- Directly reported to the Executive Director.- Implemented and onboarded organizational objectives, strategies, and policies.- Provided direction and oversight to organizational responsibilities such as hiring, training, scheduling, payroll, compliance, licensing, and documentation management.- Managed and coordinated all grants and grant compliance to meet the State of Missouri Licensing requirements.- Curated the monthly Board Meeting agenda and minutes on a regular cadence.- Supports and maintains professional relationship with community stakeholders, partners, and funders.- Displayed thorough communication and organization while working with Executive Staff, Leadership and Board of Directors to provide all support tasks as needed.- Utilized all Microsoft applications and other CRMs to support day to day functions.- Adhered to the Mission, Vision, Beliefs and Values of the Sparrows Nest in all daily responsibilities.

Florissant, Missouri, United States

- Primarily focused on office needs that include handling phone and face to face interactions with customers, partners, and potential clients.- Utilized crisis management skills by giving customers assistance during emergency needs.- Worked with various departments throughout the country to provide support and complete other business tasks.- Developed the necessary skillset of understanding the business and clients to make authoritative business decisions and executing difficult conversations.- Onboarded as a licensed Customer Service Representative by completing mandatory industry test and training programs.

Creve Coeur, Missouri, United States

- Managed a team of photographers and distributed daily tasks.- Accommodated customer needs and requirements with excellent service.- Provided quality assurance to all photography deliverables taken on behalf of the team.- Communicated and distributed deliverables to clients throughout the Missouri state.

- Efficiently communicated with local and international students and parents on academic solutions- Provided resources to the public on available educational and school services.- Counseled students on solutions to reach a higher standard of education.- Established a form of communication with the financial aid, business office and educational advisors’ departments.- Consulted with faculty and students to maintain a healthy and growing environment o

St Charles, Missouri, United States

- Effectively communicated with faculty and students regarding facility needs.- Composed a system of administrating audio, visual, room assignments and other needs for events.- Implemented knowledge of Microsoft Word, Excel, Outlook, and PowerPoint to organize information.- Maintained excellent communication of available resources to faculty and students.- Provided academic, financial, and social solutions to customers for better service.

Master Of Arts - Ma, Counseling Psychology

Studies School and Professional Counseling. Completed a year long internship in the school and passed my praxis. Also worked as a Graduate.

Master Of Arts - Ma, Counseling Psychology

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Little Sisters of the Pearls and Rubies Service Sorority

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Philanthropic group Little Sisters of the Pearls and Rubies - Served as Historian for two years.Degree.

Bachelor Of Arts - Ba, Psychology