Shannon Jackson Email & Phone Number

Hendersonville, Nc, Us

Hendersonville, Nc, Us

Remote, North Carolina

- Directing large scale projects across several platform engineering squads for a major corporate retailer- Leading cross-functional data migration from Shopify to Commercetools, moving 5 established lines of business into one consolidated system- Leading financial software migration from in-house revenue recognition system to all new external platform, Aptitude, ensuring meticulous unit testing, data accuracy and compliance. - Project managing the development and release of our Android/iOS native app (React Native)- Managing vendor relationships across multiple projects and multiple third-party vendors- Accelerating large scale project timelines through strategic resourcing, sequencing, process improvement, gantt chart buildout, team augmentation and implementing sprint cycles across squads- Executive level collaboration with C suite, CTO, CFO, VPs and key internal stakeholders- Facilitating in depth cross-team process with technology architecture, order management, paymentsengineering, web applications, mobile applications, finance and accounting, and customer UX squads- Coaching developer and squad improvements through detailed sprint metrics and velocity tracking- Running scrum ceremonies (process retrospectives, daily stand ups, backlog refinements, sprint plannings) as well as project management leadership tasks (Gantt chart development, executive summaries and presentations, resource planning, RACI and OARP matrices)

Remote

- Actively managed and delivered multiple projects concurrently, ranging from large scale CRM implementations to custom API integrations to custom app development- Managing client communications, scheduling, deliverables, presentations and meetings - Demonstrated expertise in agile project management practices, including Scrum, Kanban, and user story mapping- Excel in creating comprehensive project plans, orchestrating efficient project execution and delivery, and driving continuous process improvement- Demonstrated ability to manage multiple large, complex projects with competing demands and tight deadlines

Remote

- Consulted department in Agile practices and improvements to software development lifecycle process- Created and coach in effective cross team collaborative processes yielding 12% velocity increases overtime- Established complex engineering, product and design UX collaborative process- Advised leadership on best practices for employee growth and individual productivity goals - Evangelized Agile as strategic asset of workplace culture in department wide trainings

Orlando, Florida, United States

- Concurrently managed three web and mobile app to see measurable increase in app downloads over time- Facilitated Scrum framework across multiple teams and products; sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.- Developed tailored and customized Scrum framework to fit unique department structure Provided continuous departmental process improvement- Implemented and lead scrum training and curricula to create effective Agile practices across teams

Orlando, Florida, United States

- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.- Increased mobile app downloads through dozens of strategically planned app store version updates- Collaborated with product owners, team members, software engineers and other scrum masters to define solutions and drive progress.

- Devised and deployed processes to boost long-term business growth year after year- Created and managed complex timelines, budgetary constraints and project dependencies- Excelled in hundreds of client relationships, managing expectations and customer service experiences through strategic project management- Developed unique brand identity with growth of 10k social media following across platforms