Shannon J. Pearson Email & Phone Number

Spring Park, Minnesota, United States

• Coordinate the quality assurance process• Serves as the technical expert for specialized programs.• Determines the programs fiscal needs and resolves technical and procedural problems.• Process and verify complex information and calculations on forms & documents• Assist with preparation of financial reports and budgets• Monitor and maintain day-to-day departmental budget transactions• Process complex and fiscally sensitive transactions involving department… Show more • Coordinate the quality assurance process• Serves as the technical expert for specialized programs.• Determines the programs fiscal needs and resolves technical and procedural problems.• Process and verify complex information and calculations on forms & documents• Assist with preparation of financial reports and budgets• Monitor and maintain day-to-day departmental budget transactions• Process complex and fiscally sensitive transactions involving department and county-wide operations• Generate reports; input, export, and modify information and data stored in computerized systems• Gather data and process for reports and information requests• Prepare, write, and proofread specialized correspondence, lists, reports, and other standard office documents• Develop forms and assist with revision• Maintain and update information stored in external and internal data systems (including APEX e-learning, Law Enforcement Technology Group (LETG), Record Management System, PS Portals, MyBCA, Odyssey Assistant, Minnesota Government Access, or related systems)• Processes death related cases, near drownings, citations and court orders for 46 cities and 200+lakes. Show less

Mound, Minnesota, United States

Mound, Minnesota, United States

• Leads weekly Installation Scheduling meetings with upper management to determine scheduling needs to ensure a successful installation.• Reviews design plans and blueprints to determine installation scheduling needs and to ensure our design and sales team has everything turned in correctly before it gets sent to our Programming team• Reviews and updates office and installation processes and procedures• Reviews/Processes Installation Requests• Works closely… Show more • Leads weekly Installation Scheduling meetings with upper management to determine scheduling needs to ensure a successful installation.• Reviews design plans and blueprints to determine installation scheduling needs and to ensure our design and sales team has everything turned in correctly before it gets sent to our Programming team• Reviews and updates office and installation processes and procedures• Reviews/Processes Installation Requests• Works closely with the Manager of Installation, Operations Director, and Communications Director• Creates general correspondence to clients and designers• Coordinates day-to-day for the Mound showroom • Coordinates home installations• Serves as the back-up to the Showroom Manager• Orders supplies for both showrooms in Minneapolis and Mound• Processes Consultation Requests Show less

Chaska, Minnesota

Plymouth, Minnesota

• Calendar Management• Serves as the assistant to the CEO and Board of Directors• Orders office supplies• Aided and supports upper management• Assisting with department volunteer activity planning• Submits work orders on behalf of the department• Maintain and updated master lists, calendars, reference materials and organization charts

Bloomington, Mn

• Serves as the senior assistant to the Director of HRIS, Payroll, Benefits & Compensation• Serves as the senior assistant to the Manager of Payroll & Workforce Management Support• Co-manage the Employee Purchase Program• Calendar Management for the Director and Manager of Payroll• Order office supplies• Maintain and updated master lists, calendars, reference materials and organization charts• Provided assistance and support to upper management• Instrumental in… Show more • Serves as the senior assistant to the Director of HRIS, Payroll, Benefits & Compensation• Serves as the senior assistant to the Manager of Payroll & Workforce Management Support• Co-manage the Employee Purchase Program• Calendar Management for the Director and Manager of Payroll• Order office supplies• Maintain and updated master lists, calendars, reference materials and organization charts• Provided assistance and support to upper management• Instrumental in setting up and distributing office policies and procedures• Managed the Corporate Payroll day to day department needs• Assisting with department volunteer activity planning Show less

St. Louis Park, Mn

Responsible for educating patients on their upcoming surgeryWorks hand in hand with outside vendors, such as Medtronic, Orthofix, and CentralSchedulingObserves Operating Room procedures and processesCoordinates all Peer-to-Peer appointmentsSchedules surgeryWorks with surgeon and nursing team to gather all information required for authorizationRequests any prior authorization required by patients insuranceManages workers compensation casesManages surgeons outlook… Show more Responsible for educating patients on their upcoming surgeryWorks hand in hand with outside vendors, such as Medtronic, Orthofix, and CentralSchedulingObserves Operating Room procedures and processesCoordinates all Peer-to-Peer appointmentsSchedules surgeryWorks with surgeon and nursing team to gather all information required for authorizationRequests any prior authorization required by patients insuranceManages workers compensation casesManages surgeons outlook schedules/calendars Set up post op and pre-op appointments for patientsI coordinate with other specialty surgeons, such as Bariatric and Ear, Nose, and Throat surgeons.I work hand in hand with our Operating Room coordinator, and our pre-admitting nursing staff.I act as the executive assistant to the two Neurosurgeons at Park Nicollet. I also assist in fundraising, and company event planning. Show less

Minnetonka, Mn

My job role is Facilities Management.I represent the organization to outside visitors including members, job candidates, vendors, employees, executives, and others as well as serving as the first point of contact for the HRLF team. Additionally my role has responsibility for the employee discount program, transportation coordinator, organizational support of company wide events and functions, and various administrative activities for the Facilities department.I...• Manage… Show more My job role is Facilities Management.I represent the organization to outside visitors including members, job candidates, vendors, employees, executives, and others as well as serving as the first point of contact for the HRLF team. Additionally my role has responsibility for the employee discount program, transportation coordinator, organizational support of company wide events and functions, and various administrative activities for the Facilities department.I...• Manage Medica’s employee discount program including sales, inventory, and monthly auditing of discounted tickets.• Plan, schedule and promote MERSC vendor discount fairs with proceeds benefiting charity organizations.• Coordinate various wellness programs including yoga classes, and weight watchers.• Manage and Coordinate the Medica commuter service program.• Manage the Metropass program.• Responsible for designing and posting information on the Medica plasma screens. • Oversee the Medica fitness center insuring the equipment is maintained. • Manage the Medica On Line Store.• Manage the employee want ads process.• Post all Facilities and discount documents to our website.• Provide backup support to the Conference Center Coordinator for scheduling and management of the conference center.• Assist in the planning and implementation of special events, activities, and projects for Medica.• Part of the Medica emergency response team.• Manage the process for setting up new vendors and employee discount providers, by touring their facilities and determining if the services are beneficial to employees.• Responsible for Invoices and payment• DataMart Entry for Employees & Contractors• Order office supplies• Create Name Plates and Order Signage• Updates HRLF listings Show less

Utilization Management & Clinical Appeals

I was the main Intake person for the UM & Appeals department. I entered admissions, referrals, and notifications. I was the personal assisstant to two on site nurse case managers. I assisted them in following members who would benefit from case management. I reviewed and approved prior authorization requests submitted by doctors and members for surgeries, and medications.

I was the intake person in the Care Management department. I worked with 2 other people, making my team the smallest in the department. I answered providers calls, entered hospital admissions, entered gatekeeper referrals, reviewed prior authorization requests, filed medical records, made outbound calls to providers, researched faxed requests, retrieved files for the appeal team, etc...

I worked directly with DHS (Department of Human Services) and members explaining and recruiting people for the Stay Well, Stay Working program.

My main job role was to reach out to people who have been referred to, or requested to see a Psychotherapist for mental health related issues. I wouud place calls out to several people daily explaing the Stay Well, Stay Working project to them. I would spark their interest by explaining what the program is all about, and the benefits that come with the program.I was successfully able to enroll several hundred people in the program at the end of my seven months in this… Show more My main job role was to reach out to people who have been referred to, or requested to see a Psychotherapist for mental health related issues. I wouud place calls out to several people daily explaing the Stay Well, Stay Working project to them. I would spark their interest by explaining what the program is all about, and the benefits that come with the program.I was successfully able to enroll several hundred people in the program at the end of my seven months in this position.After the seven months I spent in this position, I received a promotion with EvaluMed. Show less

I assisted medical doctors while they were meeting with patients for physicals, check-ups, work compensation appointments, etc..I would physically be in the exam room assisting with whatever the M.D. needed-but mostly I was there at the M.D.'s request. Several male doctors requested I be in the room while they examine a female patient to avoid any malpractice or harassment claims.I would handle patiens confidential medical records, manage the front desk, greet guests and… Show more I assisted medical doctors while they were meeting with patients for physicals, check-ups, work compensation appointments, etc..I would physically be in the exam room assisting with whatever the M.D. needed-but mostly I was there at the M.D.'s request. Several male doctors requested I be in the room while they examine a female patient to avoid any malpractice or harassment claims.I would handle patiens confidential medical records, manage the front desk, greet guests and patients, manage the phones, and I was responsible for opening and closing the office on a daily basis. Show less

As a Security Officer I mainly took money escorts around the casino, checked visitor ID's, assisted with scheduling, and helped with medical emergencies. While assisting with medical emergencies, I was responsible for be at the aid of the injured party, calling for back-up, calling for EMT's, and explaining in great detail the injury to the EMT's once they have arrived. It was my responsibility to keep the injured party calm, and ask them questions if they injured their… Show more As a Security Officer I mainly took money escorts around the casino, checked visitor ID's, assisted with scheduling, and helped with medical emergencies. While assisting with medical emergencies, I was responsible for be at the aid of the injured party, calling for back-up, calling for EMT's, and explaining in great detail the injury to the EMT's once they have arrived. It was my responsibility to keep the injured party calm, and ask them questions if they injured their head.Overall, I was responsible for the safety and security of the casino. Show less

As a Customer Service Representative, I was responsible for checking in/checking out children who came to visit. I was responsible for collecting payment from clients, and for data entry (creating new members into the Playworks system). On occasion, I would assist with childrens birthday parties, assist with their school work, read a book, or just spend time with them.