Shannon Brunetto Email and Phone Number
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As a seasoned hospitality pro, I bring over 18 years of diverse business operations experience, from restaurants to food & beverage support services to parking operations. I am passionate about delivering exceptional service, quality, and value to clients, partners, and employees while ensuring operational efficiency, compliance, and profitability.My core competencies include customer service, client onboarding, team leadership, communication, and problem-solving. I have successfully overseen the daily operations of several restaurants and one catering company, as well as management of a food and beverage business support ecosystem and, most recently, Richmond's largest private parking operator. I have developed and implemented policies, procedures, and best practices to optimize performance, safety, and customer satisfaction. I aim to leverage my expertise and skills to continue supporting business operations in Richmond and beyond.
Aramark Refreshments
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Customer Experience ManagerAramark Refreshments Apr 2024 - PresentPhiladelphia, Pennsylvania, UsCollaborating with various lines of business and the client to develop and implement operational strategies that enhance Aramark’s capability, capacity, and efficiency at Capital One service locations.
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Hospitality ConsultantSelf-Employed Sep 2023 - PresentProvide expert guidance and support in hospitality consulting, focusing on enhancing customer engagement services. Offer operational support to streamline processes and optimize efficiency within hospitality establishments. Drive concept ideation initiatives to develop innovative strategies and solutions tailored to client needs in the hospitality industry.
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Director Of OperationsCityparking Inc. Jan 2023 - Sep 2023Richmond, Virginia, UsFounded in 2004, CityParking Inc. is a parking operator located in downtown Richmond, Virginia. We provide monthly and transient parking for commuters, visitors and residents in Richmond and Norfolk utilizing an experienced team of conscientious professionals. CityParking’s operating services include consulting, leases, event parking and management agreements. -
Director Of OperationsHatch Sep 2020 - Jan 2023Richmond, Virginia, Us -
Director Of Operations, Group General ManagerR&L Hospitality Group Sep 2014 - Sep 2020I direct the daily on site and administrative operations of 6 restaurants and 1 full service catering operation in the Richmond area. Lunch and Supper, Urban Roost Events and Catering, BRUNCH..., The Grill, The Village, and City Diner make up the R&L Hospitality Group.
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General ManagerLunch And Supper / Urban Roost Events And Catering Jun 2014 - Mar 2017Opened Supper! restaurant adjacent to Lunch. location in 2014. Oversaw all initial staffing, protocols, menus, etc. Hired all staff and continue to conduct final interviews for all key employees.
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General ManagerStar-Lite Dining And Lounge May 2008 - Feb 2017I managed a staff of 30 in a full service casual dining restaurant and bar in Richmond's Fan neighborhood. This included hiring/training/scheduling/coaching employees, food & beverage menu creation & pricing, food/beverage/labor inventories & costing, event planning, social media promotion & management, guest relations, and more. I still manage 1-3 shifts per week here and work closely with management and staff to maintain and grow the business. -
Interim Catering And Events ManagerLunch And Supper Catering Jun 2016 - Jan 2017The catering arm of Lunch and Supper experienced significant growth in the latter half of 2016, which was managed by myself and our Kitchen Manager. I controlled client intake, scheduling, orders, invoicing, event set up & break down, deliveries and helped create menus for all catering and events. I also established repeat business with several area clients including WTVR 6, The Frontier Project, Richmond Magazine, CSX, and The Martin Agency. We now employ a full time catering and events manager, with whom I continue to work closely and support.
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General ManagerThe Grill At Patterson & Libbie Jan 2013 - 2015I took over management of The Grill at Patterson & Libbie (while still managing Starlite) in 2013. I managed the daily operations and a staff of 35 employees. This near West End restaurant and sports bar helped me to develop more fully as a manager. I enjoyed the challenge of overseeing 2 locations and the opportunity to experience a different style of restaurant. The Grill has since become a neighborhood favorite and The restaurant and bar in the area to go for both a great meal and The Big Game.
Shannon Brunetto Skills
Shannon Brunetto Education Details
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Virginia Commonwealth UniversityPhotography
Frequently Asked Questions about Shannon Brunetto
What company does Shannon Brunetto work for?
Shannon Brunetto works for Aramark Refreshments
What is Shannon Brunetto's role at the current company?
Shannon Brunetto's current role is Director of Operations | Hospitality Management | F&B Management | Parking Management.
What is Shannon Brunetto's email address?
Shannon Brunetto's email address is sk****@****ail.com
What is Shannon Brunetto's direct phone number?
Shannon Brunetto's direct phone number is +180498*****
What schools did Shannon Brunetto attend?
Shannon Brunetto attended Virginia Commonwealth University.
What skills is Shannon Brunetto known for?
Shannon Brunetto has skills like Sales Management, Team Building, Event Planning, Event Management, Microsoft Office, Sales, Account Management, New Business Development, Public Relations, Strategic Planning, Microsoft Excel, Marketing.
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