Shannon Nolan Email & Phone Number

Dublin 2, Ie

Focused on (1) assessing GTM motions with clients at large, technology companies across sales, marketing, and customer success to shift sales, product, and positioning motions to support revenue growth (2) internally running sales campaigns in support of Song Commerce's product areas (currently focused on GenAI) and (3) building account and deal origination for opportunities ranging from $1M-$12MAccomplishments below:*Run the GenAI sales Campaign for Song Commerce, ensuring pipeline management, internal marketing and alignment to other Commerce practitioners about partnerships, tools and successful GenAI projects* Cultivate C-level buy-in for enterprise-wide changes needed to overhaul sales and product process and offerings required for company transformations impacting ~$400M in sales * Own future state transformation solutions for multiple go-to-market organizations spanning sales, marketing, and customer success in tech companies. Impacts include: (1) Reduction in sales cycle time by 15% through time-saving efficiencies (2) 10% increase in Average ARR by opening new routes to market and simplifying product offerings (3) Re-enablement of sellers from selling single product lines to cultivating cross-sell, up-sell opportunities*Define B2B Sales Practice area involving content creation, thought leadership, campaign ownership, pipeline management, SteerCo management, and activation. Six months of development leading to >$900M pipeline globally*Create thought leadership and cross-industry perspective with senior clients for $1T+ tech firms, globally; accounting for >$25M in deal opportunities in FY22*Lead teams in strategic design and implementation of Sales strategies from new sales methodologies, to process and tools at clients

Redwood City, Ca, Us

Execute and evolve Box’s global sales strategy by partnering with sales leadership and global go-to-market leadership teams:* Provide input and drive projects which increase ARR, bolster renewals, drive larger deals, and expand annual contract value* Proactively pinpoint opportunities for sales plays, training, and growth across the GTM org* Design and implement an internal, scalable reporting approach to ensure uniformity in quarterly readouts across sales leadership* Identify and apply scalable strategies to grow the number of large deals across key accounts

Redwood City, Ca, Us

Responsible for Box's executive engagement strategy, execution, and cross-functional collaboration for executive-level customer relationship development. Owned the following programs collectively impacting $200m+ of revenue: (1) Executive Briefing Center(2) Executive Sponsorship Program (3) Executive Outreach ProgramKey accomplishments:*Increased briefing center volume by 87% by designing sales and CSM enablement programs showcasing sales acceleration through briefings*Directed the design of executive engagement model to strengthen customer executive level interactions, influencing a 23% increase in deal conversion and a 76% increase in briefing opportunity size*Launched executive sponsorship program to select customers, driving a 69% increase in average deal size with existing customers

San Francisco, California, Us

Shopping platform and affiliate network for influencers and consumers to search aggregated products from thousands of retailers. ShopStyle has since been acquired by Rakuten. Accomplishments include:*Designed and built the Global Partner Services Org to drive relationship building and issue management/resolution affecting ~$500m of annual revenue*Partner Services team reduced issue resolution time from 24-36 hours to <10 minutes across highest impacted retailers*Ran Salesforce roll-out to GTM team including reports, trainings, and processes needed to support*Deployed go-to-market strategy, process, and adoption for new ad sales platform impacting ~$10m in revenue*Drove GTM operational improvements, streamlined processes, and reporting availability

San Francisco, California, Us

Advanced AI technologies to bridge the experience gap between marketing and commerce — enabling digital marketing leaders bespoke experiences that speak to individuals – at scale, in real time, across the customer lifecycle. Accomplishments include: *Owned post-sales relationships and integrations at customers accounting for approximately $10m in ARR *Supported sales functions as needed to pitch RR post-sales services*Designed internal global account management processes to scale account volume*Supported big data pilots with customers for improved data intelligence and personalization

Seattle, Wa, Us

*Deployed Agile processes and tools impacting 1,000+ people at a major e-commerce retailer*Process re-design for IT communications organization at a 10K+ person organization*Supported organizational change management for the deployment of a new Operations Center at a major utility*Supported the change management for a global pay structure platform at a major clothing retailer

Dublin 2, Ie

*Supported the order-to-book design and deployment of an internal ordering system impacting $40B in revenue across internal and external partners*Generated proposal for Global Ordering solution (involving large amounts of ordering data analysis) at a $40B tech company; leading to a future solution*Business acceptance testing lead*Top rated analyst in laddering, San Francisco office, 2009

Owned a house management services company supporting luxury homes in house management needs. Ran the operations, marketing, employee management, client satisfaction and expansion.

Master Of Arts - Ma, Global Finance And Economic Integration

Ba, International Studies

Study Abroad, French Language And Literature