Shannon Looper, Cspo®, Csm® Email & Phone Number

Carrollton, Tx, Us

Dallas, Texas, Us

Aug 2018 - present- SCADA, IIoT & IoT systems design, consulting, programming, integration, and project management- Data collection, warehousing, reporting, and integration with enterprise systems- Troubleshooting - Have a tough problem with controls, SCADA, IIoT, or data integration? Call meMar 2022 - present- IT Admin - Hybrid AD, SharePoint & Office 365 Admin, maintain all IT assets and infrastructure, support teams with IT issuesJan 2019 - Aug 2020- Manage the team of SCADA construction inspectors assigned to NTMWD projects- Manage the relationship with the SCADA inspection management team at NTMWD- Built the team from one to five inspectors in six months- Elevated hiring criteria to better suit customer needs- Delivered successful quality assurance to ten multimillion dollar projects*** Any opinions I express on LInkedIn are my own and do not represent any organization I may be affiliated with. ***Technologies - AVEVA Wonderware, InTouch, InSight, Historian, ControlExpert, Unity Pro, Schneider Modicon PLCs, Active Directory, Azure AD, Office 365

Carrollton, Texas, Us

Contract design and development of software solutions -- - Consulting - Web site design & development with Word Press and other frameworks- SQL Server database design & T-SQL development- IoT - use case discovery and development, solution design, connectivity- Data integration

I work with clients to Think Through projects, problems, designs, issues, almost anything. I bring a diverse set of experiences and a passion for logic and 'what box?' thinking to the conversation, adding fresh insight, new angles, and new possibilities.This is not consulting or mentoring as there is no aspect of me providing answers or telling my clients what to do. It's very creative brainstorming, game-storming, exploring new territory, asking new questions, etc., in a partnership. We Think It Through together and allow for the unpredictable synergy of minds to come up with previously unimagined solutions.I've actually been doing this for years and just recently chose to do it professionally. If you have something you would like to partner up on and see what develops, message me.

Boston, Massachusetts, Us

Our team ensures our customers are successful implementing solutions with PTCs IoT products, ThingWorx, Vuforia, TWAnalytics (ColdLight).We provide a suite of support options from Innovation Workshops to uncover use cases, to self paced and instructor lead training, to Maker Labs for hands on proof of concept development, to Professional Services, a growing list of Partner implementation experts, and our award winning world class Tech Support.Whatever your need wherever you are on your PTC IoT journey, we are here to proactively ensure your success.I personally manage accounts totaling over $1.3M USD in annual subscriptions. We are using Gainsight and Salesforce to manage account renewals, track milestones, and proactively provide support based on trends revealed through hands on and automated monitoring.Technologies used: ThingWorx, Gainsight, Salesforce, SharepointSoft skills: active listening, relationship management, team building, customer advocacy

Grapevine, Texas, Us

Assignment at Zodiac AerospaceI automated reporting for the accounting department that was a manual process. Data was extracted from the ERP, MRP, and accounting databases, merged, and balanced, and formatted to be uploaded to SAP. I went through the full SDLC from design to turnover. Worked directly with VP of Finance and Director of Financial Reporting. Technologies: Excel, MS SQL, DB2Soft skills: requirements gathering, cross domain communications

Us

I lead introductions to The Landmark Forum. These introductions are a three hour, interactive, mini seminar designed to give the participants a sample of what the Landmark Forum training is like, and to answer any questions they may have so they can make an informed choice about attending the course. For two years I also lead the team of Introduction Leaders, managing logistics for the team, coaching, and leading monthly ongoing training.I also coached the Introduction Leaders Program, a seven month long training program that is required preparation to be an Introduction Leader.Landmark Education delivers the best personal and professional performance training available.www.LandmarkWorldwide.com

Dallas, Texas, Us

I was on assignment at Atmos Energy as one of two engineers working on a large SCADA project with Wonderware Archestra System Platform. We were converting an existing 25k tag InTouch based system to System Platform 2014 with Two Tiered Historians, in a geographically distributed, highly secured, multi Galaxy environment.Technology: Wonderware Archestra, SQL Server, HTML, BootstrapSoft skills: requirements gathering and refinement

Lewisville, Tx, Us

• Design and develop industrial applications using Wonderware's suite of software products• Design and implement databases and custom web based reporting using ASP.NET and MS SQL Server• Install, maintain, and administer MS SQL Server, Wonderware Archestra Suite, DA Servers, MS Servers• Mentor and train engineers on Wonderware and MSSQL• HMI development in SIEMENS PCS 7• Design top end of SCADA DCS system - servers, network, displays, everything from the PLC up to the control room• Work with customers throughout Texas in manufacturing, water & waste water, energy, and other industries

Austin, Tx, Us

Prologic is developing a k-12 comprehensive ERP system for public school systems, TEAMS, is a JAVA web application.I work directly with knowledge experts to translate functional business requirements into technical specifications. Utilizing my experience as a developer, I am able to grasp not only the business drivers but also technical considerations, and then assist the team in designing solutions that satisfy both. I assign tasks to programmers in house and off shore and ensure complete and timely execution of those tasks.In this role I shortened time from functional design discussion to implementation by 50%.Technical skills used: Design and code Jsp pages, debug JAVA code, functional testing, SQL programming and data 'cleaning'. Subject matter: payroll processing.Prologic Technology is the creator of TEAMS, the premier single source, comprehensive ERP solution for Texas school districts.Technologies: JAVA, HTML, CSS, SQL, DB2, Excel, Subversion, BugzillaSoft skills: customer service, supervise offshore developers, functional requirements definition, translate functional to technical requirements

Lewisville, Tx, Us

• Designed and developed industrial applications using Wonderware's suite of software products• Designed and implemented databases and custom web based reporting using ASP.NET and MS SQL Server• Installed, maintained, and administered MS SQL Server, Wonderware Archestra Suite, Data Aquisition Servers, MS Servers• Designed and programed real time calculations for Gas Flow Computer• Worked with customers throughout Texas in manufacturing, water & waste water, and oil & gas industries

Lake Dallas, Tx, Us

• Design, develop, implement, and maintain SCADA and manufacturing systems based on Wonderware’s Factory Suite of products and MS SQL Server • Work directly with customers to determine business needs and provide optimum solutions. • Assist in the sales cycle by identifying opportunities and markets • Maintain/configure/design databases, network hardware, PC hardware, real time telemetry systems, MS operating systems and servers, administer domains, upgrade systems/software• Troubleshoot and repair problems from the enterprise level down to the field deviceTechnologies: Wonderware Archestra, FreeWave, ABB TotalFlow, Allen Bradley Logix PLCs, MS SQL Server, T-SQL, Excel, Windows Server Admin, Terminal Server, Citrix

Jsp & SQL programmer developing web based solutions for Business Process ManagementSupport Analyst (Jan 2003 - Jun 2003)• Supported BPML compliant Business Process Management System by training members of a German consulting firm• Designed and implemented BPML compliant processes on site at Volkswagen in Wolfsburg, Germany • Reported to CEO and VP of SalesBusiness Analyst – Software Developer (Feb 2001 - Jun 2003)• Worked closely with the largest UK drug retailer to translate business requirements into technical designs for a web based pharmacy management application• Designed Object Oriented data models with an advanced UML design tool • Designed and developed JSPs and middle layer business logic in T-SQL • Used XML and XSLT to enhance JSP pages providing a tenfold download bandwidth gain• Reported to VP of EngineeringSenior Engineer - Production Manager (May 2000 - Feb 2001)• Managed the production environment of a pharmacy Application Service Provider which included SQL Server 2000 Administration• Established procedures for updating the production application • Verified and documented changed files for weekly updates • Verified bug fixes• Applied code and database changes to production application• Performed regular maintenance of the production environment • Reported to VP of Engineering

Horsham, Pa, Us

Engineering support for the sales team, provided training and development/design consultingApplication Engineer• Worked closely with Fortune 100 companies, Systems Integrators, and Engineering firms to determine the best application of Wonderware solutions to their business needs• Assisted integrators in the design of systems and preparation of RFQs and RFPs • Designed and implemented a +-1°F mold temperature control system for a plastics manufacturer, improving plastic part quality over the industry standard +-5°F system, eliminating waste and allowing the company to gain new businessSales Support Engineer• Helped grow the Dallas office annual revenue from $2.5M to $6.5M in four years• Assisted the sales team by making technical presentations and explaining technical aspects of products to customers • Conducted and prepared “Site Surveys” that incorporated a gap analysis and a recommended system design that generated increased sales revenue • Helped sales team define customer needs and generate quotes• Identified new sales opportunities while working with customers to solve technical issuesTechnical Support Engineer• Provided technical support to end users and Systems Integrators over the phone and on site• Solved technical issues with software, networking, control hardware, and communicationsTrainer• Trained over 400 engineers, programmers, and end users of InTouch and InControl both in-house and on-site at customer locations • Delivered formal curricula and custom training solutions resulting in $800K in revenue

Bachelor’S Degree, Electronics Engineering Technology

Leadership, Team Management, Communications, Coaching -

No Degree, Physics