Shannon Macewen Email & Phone Number

Boston, Ma, Us

Hudson, Ma

- Oversee the recruitment, management, and relationships with nationwide subcontractor network, including managing compensation and profit margins.- Oversee the management of outbound shipping and labor costs to under 15% of revenue.- Develop and enhance partnerships with third party logistics providers, onboarding new providers as company service offerings evolve.- Manages all projects in their current state and team’s current project workflow.- Manage all hiring, training, and… Show more - Oversee the recruitment, management, and relationships with nationwide subcontractor network, including managing compensation and profit margins.- Oversee the management of outbound shipping and labor costs to under 15% of revenue.- Develop and enhance partnerships with third party logistics providers, onboarding new providers as company service offerings evolve.- Manages all projects in their current state and team’s current project workflow.- Manage all hiring, training, and supervision of the Strategic Services team.- Collaborate with Leadership to develop new products and services.- Develop and implement new standard operating procedures and workflows as new products and services are introduced. Show less

Hudson, Ma

- Create standard operating procedures library for Facilitations, Logistics, and Customer Support departments, documenting new procedures and revising outdated processes.- Collaborate with Sales and Design departments to streamline roles and responsibilities for nationwide subcontractor network.- Cultivate and sustain relationships with third party logistics providers.- Manage all outbound logistics functions, from quoting, scheduling outbound shipments, delivery coordination, and… Show more - Create standard operating procedures library for Facilitations, Logistics, and Customer Support departments, documenting new procedures and revising outdated processes.- Collaborate with Sales and Design departments to streamline roles and responsibilities for nationwide subcontractor network.- Cultivate and sustain relationships with third party logistics providers.- Manage all outbound logistics functions, from quoting, scheduling outbound shipments, delivery coordination, and installation management.- Improve subcontractor network recruiting techniques and streamline onboarding and training processes.- Manage project progression and visibility through use of shared trackers and communication with various departments.- Manage all hiring, training, and supervision of the Facilitations team.- Joined the company’s Leadership team, discussing and developing strategic endeavors to scale company growth. Show less

Hudson, Ma

- Delegate projects to the team of Project Facilitators.- Manage recruitment and coordination of nationwide network of subcontractors.- Manage all outbound logistics functions, from quoting, scheduling outbound shipments, delivery coordination, and installation management.- Troubleshoot and delegate action steps related to job site issues during deliveries and installations.- Process Dept. of Health furniture orders for senior living clients, from order entry into system, to… Show more - Delegate projects to the team of Project Facilitators.- Manage recruitment and coordination of nationwide network of subcontractors.- Manage all outbound logistics functions, from quoting, scheduling outbound shipments, delivery coordination, and installation management.- Troubleshoot and delegate action steps related to job site issues during deliveries and installations.- Process Dept. of Health furniture orders for senior living clients, from order entry into system, to fulfillment, to outbound logistics management and installation at property. Show less

Hudson, Ma

- Update itemized quotes to match approved project budgets.- Develop and implement streamlined filing system for project materials.- Develop streamlined filing process in cloud system for subcontractor documentation.- Process Dept. of Health furniture orders for senior living clients, from order entry into system, fulfillment, outbound logistics management and installation at property.

Natick, Ma

Performed bookkeeping duties for in-house clients which included different types of business owners such as: Tradesmen, Retail Owners, Franchise Owners, and Business Consultants.Daily tasks included: Completed monthly reconciliations for bank statements, credit card statements, and loan statements. Recorded payroll journal entries in order to record taxes correctly. Managed Accounts Payable and Accounts Receivable for select clients. Prepared monthly financial reports and held meetings… Show more Performed bookkeeping duties for in-house clients which included different types of business owners such as: Tradesmen, Retail Owners, Franchise Owners, and Business Consultants.Daily tasks included: Completed monthly reconciliations for bank statements, credit card statements, and loan statements. Recorded payroll journal entries in order to record taxes correctly. Managed Accounts Payable and Accounts Receivable for select clients. Prepared monthly financial reports and held meetings with clients to review reports. Prepared Year End packages to be reviewed by Accounting Manager, then sent to Tax Accountants for tax filing. Prepared 1099s and sent to recipients and government agencies on behalf of client. Show less

Bellingham, Ma

Part of store management team at Bellingham location. Opened and closed the store, calculated bank deposits, managed associates during shifts, unloaded stock from delivery trucks, maintained store inventory, assisted customers with home furnishing selections. Contributed to meeting store sales goals by assisting customers with product selection, while paying close attention to KPIs such as Conversion, Average Ticket, and Units Per Transaction. Excelled in promoting the benefits of store credit… Show more Part of store management team at Bellingham location. Opened and closed the store, calculated bank deposits, managed associates during shifts, unloaded stock from delivery trucks, maintained store inventory, assisted customers with home furnishing selections. Contributed to meeting store sales goals by assisting customers with product selection, while paying close attention to KPIs such as Conversion, Average Ticket, and Units Per Transaction. Excelled in promoting the benefits of store credit card boosting store's results. Show less

Education record

Diploma