- Develop strong client relationships & deliver customized California Closets experience - Thoughtfully plan spatial interiors & suggest organizational techniques to ensure client satisfaction- Lead complimentary in-home design consultations with expertise and professionalism- Extensive work with CAD Legacy & CAD Pro- Organize events to increase awareness of our company, through my Personal Marketing Plan

- Hired, trained, and managed team of new designers - responsible for retention & success- Increased team sales by >2 million dollars in 1 year; via organizing intense integral training program, weekly engagement meetings to review pending projects and create action plans, continuous education, and tasteful project management while encouraging accountability- Collaborated with Operations Team to ensure our process flow was being followed, which led to delivering a high standard of customer service at all touchpoints- Trained & actively assisted new and tenured designers in thoughtfully planning spatial interiors & suggesting organizational techniques to ensure client satisfaction

- Ensured each table has been properly greeted with complete beverage service- Communicated Daily Specials, such as Soupe, Vegetable, and weekly Phish special- Made each table a special experience with humor, strong communication, and unique attentiveness- Organized social events for team-building with entire Tēla Phamily on a ~weekly basis

- Direct Sales and Marketing to expand our customer base in Cincinnati, Kentucky, and Indiana- Collaborated with all locations to make sales, organize schedules, allocate inventory, etc.- Organized customized calendars for completion of each job for each customer, according to their needs- Extensive work with Microsoft Word, Stone Profit Systems and Constant Contact

- Corresponded with event planners and arrange ballroom for events- Monitored tables and/or buffet to ensure availability of goods- Collaborated with other caterers and bartenders, directed student employees before, during, and after events

- Contacted other branches of culinary services; answer calls and take messages- Calculated and controlled financial status of Dining Hall and Market banks ($1,000+)- Organized office daily for maximum productivity