Shannon Duggan

Shannon Duggan Email and Phone Number

Customer Experience | Enablement Lead at CaptivateIQ @ CaptivateIQ
Shannon Duggan's Location
North Reading, Massachusetts, United States, United States
Shannon Duggan's Contact Details

Shannon Duggan personal email

n/a
About Shannon Duggan

Shannon Duggan is a Customer Experience | Enablement Lead at CaptivateIQ at CaptivateIQ. They possess expertise in critical thinking, interpersonal communication, team management, detail oriented, microsoft excel and 6 more skills. They is proficient in French.

Shannon Duggan's Current Company Details
CaptivateIQ

Captivateiq

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Customer Experience | Enablement Lead at CaptivateIQ
Shannon Duggan Work Experience Details
  • Captivateiq
    Enablement Lead
    Captivateiq Jul 2023 - Present
    San Francisco, California, Us
  • Captivateiq
    Product Solutions Manager
    Captivateiq May 2022 - Aug 2023
    San Francisco, California, Us
  • Captivateiq
    Product Solutions Consultant
    Captivateiq Jun 2021 - May 2022
    San Francisco, California, Us
    CaptivateIQ is on a mission to bring transparency and joy to commissions management. We believe that getting paid should be fun and that work should be a breeze for compensation plan administrators. Yet, most companies still rely on spreadsheets or legacy software providers to manage what is often the largest and most influential line item in a sales budget. That’s why we’ve created a scalable, flexible, no-code solution that enables finance and operations teams to model, automate, and optimize performance incentives. Twenty of the Forbes’ Cloud 100 including leading brands like Amplitude, Gong, and Hopin use CaptivateIQ to power their incentive compensation programs
  • Brown Brothers Harriman
    Global Client Service Supervisor
    Brown Brothers Harriman Oct 2018 - Jun 2021
    New York, Ny, Us
    • Primary point of escalation for complex issues with corporate actions, trade settlement, market information, foreign exchange transactions, hedging and fund oversight with $57 billion assets in custody• Implement customized solutions to anticipate client’s needs through operational controls, quality assurance and technological enhancements• Global coordination with colleagues located in 18 BBH locations throughout North America, Europe and Asia to guarantee timely resolution of all client inquiries • Responsible to manage and mentor team of client account managers to be competent in oversight of all fund activity, assist with client requests and prepare client reporting including new fund setup, liquidations and KPI metrics
  • Brown Brothers Harriman
    Senior Fund Accounting Analyst
    Brown Brothers Harriman Jun 2016 - Oct 2018
    New York, Ny, Us
    • Reviewed daily valuation and material day over day movement for over 500 mutual funds across 40 clients• Critical thinking and problem solving to ensure accurate calculation of nightly net asset value deliverable sent to clients • Internal collaboration with fund servicing teams to confirm fund activity
  • Fidelity Investments
    Financial Analyst
    Fidelity Investments Jun 2015 - Jun 2016
    Boston, Ma, Us
    • Part- time associate for the finance team in Fidelity Institutional Asset Management• Assist in preparing for external audits• Update intercompany agreements• Update revenue for quarterly Treasury Report
  • Genesis Acoustics
    Marketing Communications Intern (International)
    Genesis Acoustics Sep 2014 - Dec 2014
    • Helped create corporate brochure• Improved company website• Communication on social media• Translated press releases from French to English
  • Forward Finance
    Processing Analyst
    Forward Finance Jun 2014 - Jul 2014
    • Pulled credit reports, analyzed bank statements, data entry and excel work • Trained two employees from a remote location via Skype
  • Greenville Library
    Tutor
    Greenville Library Sep 2012 - May 2013
    • Specialized in helping students from first to ninth grade develop math and reading skills• Required energy and enthusiasm, working with students with ranging skill levels

Shannon Duggan Skills

Critical Thinking Interpersonal Communication Team Management Detail Oriented Microsoft Excel Problem Solving Mathematics Easily Adaptable Enthusiasm Powerpoint Social Networking

Shannon Duggan Education Details

  • Bryant University
    Bryant University
    International Business/Finance/French Minor
  • The Institute For American Studies
    The Institute For American Studies
  • Duxbury High School
    Duxbury High School
    High School

Frequently Asked Questions about Shannon Duggan

What company does Shannon Duggan work for?

Shannon Duggan works for Captivateiq

What is Shannon Duggan's role at the current company?

Shannon Duggan's current role is Customer Experience | Enablement Lead at CaptivateIQ.

What is Shannon Duggan's email address?

Shannon Duggan's email address is sh****@****ity.com

What schools did Shannon Duggan attend?

Shannon Duggan attended Bryant University, The Institute For American Studies, Duxbury High School.

What are some of Shannon Duggan's interests?

Shannon Duggan has interest in Volleyball, Children, Investing, Basketball, Finance, Movies.

What skills is Shannon Duggan known for?

Shannon Duggan has skills like Critical Thinking, Interpersonal Communication, Team Management, Detail Oriented, Microsoft Excel, Problem Solving, Mathematics, Easily Adaptable, Enthusiasm, Powerpoint, Social Networking.

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