Implement comprehensive change management strategy to support SAP deployments for Cargill, Inc., including stakeholder analysis and management, leadership engagement, change impact assessment, SAP role mapping and provisioning, education strategy and plan, training curriculum and training materials, communication strategy and management, measurement strategy.

Oversee implementation of IT Portfolio Demand Intake process and tool for Fairview Health Services. Create and manage the overall project readiness plan. Deliver project through effective management of budget, schedule, scope, quality and value. Help develop and execute a comprehensive change management plan. Plan and execute OCM activities for ongoing deployments. Manage project team including senior business process analyst, SMEs, operations staff, and other resources supporting projects. Drive process adoption, continuous improvement, and provide process support as needed.

Establish a writing development process, style guidelines and templates for MEDIVATORS product documentation. Develop product user manuals and how to videos.

Oversee development of extensive onboarding program for C.H. Robinson to support mass hiring strategy - including activities for two-week accelerator program, continuous learning roadmaps, and facilitator guides for trainers, managers and recruiters. Manage project team that ranged from 15-20 external and internal resources. Define project roles and responsibilities for all project resources.

Responsible for planning and executing program initiatives. Manager of BA team. Drive annual planning sessions and own program calendar. Work closely with global project owners and technology teams to align resource needs. Project manager for data conversions, new solutions and enhancement of existing functionality. Consultant for SAP security/authorizations initiatives.

Plan and execute OCM activities for acquisitions and large SAP projects. Facilitate SAP training sessions. Serve as SAP QA manager. Serve as Business Analyst for SAP security/authorizations. Create eLearning courses (using Adobe Captivate) and classroom training.

Partner with business SME’s to develop process flows and training materials for multiple international SAP implementations. Work with translation services to translate materials to local languages. Use data migration tools to mass generate training data (HP QuickTest).

Partner with Capgemini to develop OCM methodology and toolkit. Create and manage OCM-Communications calendar for SAP implementation. Provide support and oversight to other communication roles. Work with team managers to track communication events and evaluate effectiveness.

Develop training delivery strategy for SAP implementation. Oversee role mapping, end user identification, scheduling and training logistics. Provide direction to regional business training coordinators.

Build and manage a new support team responsible for monitoring SAP compliance, Master Data management, and End User Support. Partner with Corporate Finance to complete system audits and remediation. Provide business analysis expertise for SAP security/authorizations projects.

Serve as SAP QA manager - develop test plans, assign test resources and approve test results. Gather requirements, work with developers, test and deploy SAP security/authorizations changes. Provide Level 2 support for system and process issues.

Develop process flows and training materials for SAP implementations. Perform QA and user acceptance testing.

Gather system and business information from SME’s and technical staff. Develop process flows, online help and instructor led course materials. Use data migration tools to mass generate training data.

Gather system and business information, create training materials and facilitate train-the-trainer sessions. Projects included Mobil Films Division, Westinghouse, Sotheby's, West Group and Imperial Irrigation District.