Shannon Mong, Psy.D. Email & Phone Number

Portland, Or, Us

Licensed as a clinical psychologist since 2006 and certified facilitator in 2013, Shannon Mong supports people navigating change. She understands that sometimes we seek change and other times the change happens to us. Her goal is that clients gain a better understanding of the situation, implement new strategies and skills to successfully manage the transition, and emerge with greater confidence to navigate the future.Her approach? Warm, curious, direct, and respectful. Imagine sitting down with a friend who’s genuinely interested in your story, but also happens to have a doctorate in understanding people. 🧠✨Dr. Mong’s toolbox includes talk therapy and coaching, which she sprinkles with psychodynamic theory, mindfulness, and more than a dash of attachment theory. She believes that everyone has hidden strengths (like secret superpowers!) waiting to be discovered. So, together, she works with clients to uncover those gems and figure out how to use them to tackle life’s challenges. 🌟And, she’s not just a guide; she’s a fellow traveler. Dr. Mong has weathered her own storms as a leader, student, worker, partner, and parent. So when she says, “You’ve got this,” she really means it. 🌧️☀️Now, here’s the geographical twist: Dr. Mong practices in both Oregon and California. In Portland, she’s the unofficial coach at the city’s hipster coffee roasters (okay, not officially, but you get the vibe). And in the Bay Area, she’s probably sipping herbal tea while discussing life’s mysteries with the local squirrels. 🌲🐿️Whether folks are in the land of roses and towering trees or the land of bridges and beaches, Dr. Shannon Mong is helping them navigate the twists, turns, and emotional rollercoasters of life and work. A 15-minute consultation (no cost) can be scheduled on her website or dial-up messages left:• Oregon: (503) 389-5292• California: (858) 358-7959

Mesa, Az, Us

Served three terms as a board member for this national member-based association where leaders grow through equity-grounded leadership practices and cross-sector collaboration to eliminate inequities, improve health outcomes, and transform communities. Selected as board member for expertise in synthesizing themes gathered from many people into implementable strategies to stabilize and grow this organization. Prior to stepping down from the board, guided the board and stakeholders through a robust strategic planning process, with a clear implementation roadmap.

Inspired by the strengths of the communities we serve, she founded In-Sight Associates to provide strategic thought partnership and project execution for executive leadership in publicly funded health care. Client included public and private healthcare entities, governments, associations, healthcare technology firms, community-based organizations, and foundations. Some initiatives included:✦ Data-Driven Clinical Optimization: Boosted cost savings and positive clinical results by creating innovative behavioral healthcare service delivery models for high-utilizer populations that systematize new outcomes-driven approaches. Built clinical model for nation’s first behavioral health Pay for Success program in behavioral health -- exceeded targeted cost savings by $700K in first year while reducing psychiatric hospital stays for high-utilizing Medicaid population. Delivered $1M local savings by empowering unhoused Medicaid patients with severe mental illness to reduce incarceration, decrease hospitalization rates, and increase employment.✦ Workforce Development: Produced best practices guide to help managed care organizations ensure community health workers are hired, trained, and retained throughout the state of California. Delivered regional learning communities for CA’s newly launched Full-Service Partnership (FSP) programs. Advisory team for workforce development coalition that was model for CA’s WET (workforce, education, and training) program. Led multiyear Whole Person Care Initiative that improved 2k+ direct service providers’ understanding of behavior change, chronic medical conditions, and substance use. ✦ Systems Change: Standardized HR policies and shifted practices of 200+ leaders across 7 states to mitigate legal risk. Deepened capacity of Medicaid managed care organizations to expand community health workforce through engagement of 30 stakeholder organizations. Constructed behavioral health integration plans for 2 Oregon coordinated care organizations.

Alameda, Ca, Us

Hired by the then $380M organization serving 27K annual clients with severe mental illness as the Regional Director of Training & Development. Established a framework for fully integrated training function across 7 states.In 2013, promoted into a newly created role to drive systemic organizational change by engaging executive leadership and 90 cross-functional leaders to inform organizational vision and priorities for 3-year strategic plan. 2018-2022, continued serving the organization in a consultant role.Key impacts:✦Designed clinical model and metrics for $19M performance-based contract for nation’s first behavioral health Pay for Success program. Achieved savings $700K over target and clinical outcomes improvements in < 1 year. ✦Reduced ER visits 115% and psychiatric admissions 72% for regional managed care plan - while increasing contact with PCPs – by piloting intensive case management for high utilizers of mental health services. ✦Led multiyear Whole Person Care initiative to address health disparities of Medicaid patients - building organization-wide commitment, systems, and eLearning curriculum for 2,000+ multidisciplinary workforce that increased understanding of behavior change, chronic health conditions, and addiction. ✦Developed whole health prioritization tools to support early identification of high-risk conditions, care prioritization, and population management; widely adopted across outpatient programs✦Enhanced organizational culture by building employee engagement program with mechanisms for gathering and acting on staff insights. ✦Instituted multiple employee and leadership development programs, which improved productivity, collaboration, planning, and communication skills. ✦Built high-performing 9-person interdisciplinary training team to support cross-departmental learning and development for 3K+ employees.

San Rafael, California, Us

As a Mental Health Unit Supervisor, built and led an 11-person integrated care team for pilot community-based care management program funded by AB 2034 initiative in state of CA. In this role, managed $1.5M budget to reshape lives of mentally ill, chronically homeless, and/or incarcerated. Additionally, I led departmental workforce training initiatives. Highlights of Impact:✦Leveraged analytics to engage, empower, and motivate staff and participants, while informing clinical and financial outcomes that inspired drafting of California’s Mental Health Service Act legislation.✦Recognized for achieving exceptional outcomes. Statewide decreased institutional costs $53M while achieving significant reductions in hospitalizations (65%), incarcerations (68%), and homelessness (76%)✦Launched innovative patient-centric program components that integrated physical health and substance use services into mental health program with peer provider utilization; laying the foundation for community-delivered whole-person care.

I leveraged conversational Spanish skills to deliver bilingual individual and family therapy, assessment, and case management to diverse populations through work at organizations including:✦County of Marin✦WestCoast Children’s Center✦Mission Mental Health Services✦Kids’ Turn✦Salvation Army Rehabilitation Center

Doctor Of Philosophy - Psyd, Clinical Psychology

Master Of Arts - Ma, Clinical Psychology

Bachelor Of Arts - Ba, Communication, General

Bachelor Of Arts - Ba, Business/Corporate Communications