Shannon Pena Email & Phone Number

Dallas, TX, US

Addison, Texas, United States

Dallas, Texas, United States

• Drive service led solution sales by establishing trusted advisory role relationships with existing clients in my Territory/Region via Web presentations and phone calls.
• Team lead for the last 2 years responsible for outside sales and retention as well as managing/training internal team inclusive of management.
• Developed sales and strategy for the service and repair channel for franchise auto dealers via Kelly Blue Book and Google.
• Product Focus: Autotrader, Kelley Blue Book… Show more
• Product Focus: Autotrader, Kelley Blue Book, Websites, SEO, Advertising (Display, SEM, Facebook Dynamic Ads, Audience Targeting), Digital Retailing, Content & Creative Services, Social Services, OEM Specific Products.

Dallas, Texas, United States

• Focused on understanding dealership sales needs, marketing strategies, and business
• requirements in order to effectively recommend appropriate solutions, close sales and
• meet assigned quotas.
• Utilized strong interpersonal skills to build relationships with customers and colleagues to facilitate successful transactions.
• Maintained a high level of professionalism while handling customer complaints or questions regarding their inventory recommendations, vehicle marketing and… Show more
• Maintained a high level of professionalism while handling customer complaints or questions regarding their inventory recommendations, vehicle marketing and online presence.

Frisco, TX

Dallas, Texas, United States

• Primarily focused on website performance making adjustments as needed based upon industry changes.
• Created and maintained extensive marketing campaigns both locally and regionally.
• Analyzed market trends to identify potential growth opportunities for the dealership's products or services.
• Focused on understanding dealership sales needs, marketing strategies, and business requirements in order to effectively recommend appropriate solutions, close sales and meet assigned quotas.

Dallas, Texas, United States

• Subject Matter Expert that provided pre- and post-sales support to field sales team by performing SaaS demonstrations to prospective and current clients.
• Daily collaboration with other internal teams/departments to stay ahead of technical releases, emerging functionality and/or updates.
• Product Focus: eMenu, Salesmaker, eContracting, Digital Retailing, Compliance.

• Train and consult dealership executives and managers on utilizing inventory management software program to effectively appraise, stock and sell the most profitable vehicles for their dealership from both a historical.
• Train/Consult (in person (50%) and via webinar (50%).
• Responsible for consulting, selling and retraining low performing dealerships and those contemplating/requesting cancellation with an 85% plus retention rate.
• Consultant directly with CTO and… Show more Train and consult dealership executives and managers on utilizing inventory management software program to effectively appraise, stock and sell the most profitable vehicles.
• Consultant directly with CTO and developers to enhance program functionality to create/improve a more user-friendly platform for clients.
• Manage and create partnerships with dealership executives regarding best practices and use of inventory management software.

Education record

Education record