Shannon Smith Email & Phone Number

Sydney, New South Wales, Australia

After a few years in hospitality, I have returned to the world of swimming working within the Swimming Australia events team managing the "in the pool" aspects of national level swimming competitions. Using my 6 years experience at state level, I'm working to uphold the high standard of Australian swimming events, implement new ideas and work towards greater inclusion in the sport for all our swimmers, past, present and future!I am loving being back on pool deck and feel like I am right where I belong.

Sydney, New South Wales, Australia

Returning to pool deck

Mascot

For 2.5 years, I was employed as the Business Development Executive at Holiday Inn. Taking charge of reactive sales for new and existing clients from proposal stage to event completion. Liaising with internal departments including Food & Beverage, Operations and Reservations. Responsibilities included full organisation of creating event specifications and operational procedures as well as delegating departmental-specific tasks to each area of the hotel.During my time with IHG I gained valuable sales & hospitality experience that I can use in my future endeavours.

Homebush

During my six years as the Events Manager for Swimming NSW, my main priority was managing the yearly Summer and Winter Championships meet schedules, as well as the 3 yearly disability (MC) meets and their annual MC Championships and everything in between. My day to day schedule consisted of setting up the online entry system; running the Hytek sporting software used for managing entries, from building event shells through to processing entries and creating programs, start lists, timelines and all other relevant documentation required; liaising with sporting venues to host these events, organising venue specifics, catering needs, BDRs, pool deck set up; assisting stakeholders with their entries and results, as well as club and area support for their meet setup and system training. Creating and updating user manuals, event procedures and policies; creating, maintaining and publishing relevant almanacs and other meet specific documentation; building and managing the online event calendar and meet info web pages; managing staff rosters to cover all event shifts; and overseeing all other aspects involved with running these events.

Macquarie Park

Whilst working for Greencap, formerly known as Noel Arnold & Associates, Risk Management Services, I worked predominantly as the front desk Office Administrator, managing a high maintenance 8 line telephone service, whilst offering all-round administration assistance to the Office Managers and Project Manager. During my time at Noel Arnold I was promoted to Projects Coordinator and worked in the a projects department for approximately 3 months before deciding to move on.

Macquarie Park

Panasonic was my stepping stone into the Corporate Workforce upon my return from maternity leave.I worked for Panasonic as receptionist, maintaining their switchboard and overseeing all ad-hoc duties, offering assistance to all Managers and departments when required.

Chester Hill, New South Wales, Australia

From 2006-2008 I worked at Sonopress as their face of the company Receptionist. My duties involved managing the busy switch, assisting all departments as required, managing all ad-hoc duties. During our first year, I was on the committee for planning our Australian Launch function, including booking caterers, entertainment, venue equipment hire and overseeing the invitational process. Mid 2008, after some higher management changes, the role of Receptionist was made redundant so the company relocated me to a new position, fulfilling the role of Logistics Coordinator where I worked alongside the Logistics Manager dealing with all the logistics of the CD Manufacturing plant from front end office, through to production and all the way to warehouse. During my time in Logistics, I was also chosen to manage the Apple iTunes department. I was selected by the Singapore team to be the voice over recordings for the Apple iTunes customer service line thanks to my extremely professional phone mannerisms, as well as managing the ordering and distributions of the iTunes Gift Card services.

East Hills, New South Wales, Australia

Real Estate Valuation Services. I was responsible for the overall running of the office and all tasks, including but not limited to; reporting for the valuers, processing, editing and submitting valuation reports to the necessary stakeholders; all accounts-using MYOB I was responsible for payroll of staff and valuers; maintaining all office communications via phone, fax, email; assisting the Managing Director with his schedules; and fulfilling all other office duties. I was responsible for the opening and closing of the office and more often than not, I was the only person actually in the office as most of our valuers worked offsite.

Bankstown, New South Wales, Australia

My love of books and reading lead me to this role when I was out of school and looking to start work.

Advanced Diploma, Event Management, 100%

Australian Sign Language

Education record