Shannon Fernandes Email & Phone Number

Brantford, ON

• Delivers project support through research on national and global commodity conditions, zero waste certification bodies, market opportunities, and marketing strategies for recyclable materials
• Conducts municipal waste audits, analyzes results
• Develops business cases, presentations, and strategic considerations for public- and private-sector client initiatives

Kitchener, Canada Area

• Responsible for global e-commerce business development; leverages market research and competitor analysis to facilitate research-based decision making
• Manages global college/university outreach, creates educational programs advancing sustainable feminine hygiene
• Supports VP Marketing through brand design, new product innovation, content innovation, and digital marketing
• Project manager of internal communications; provides new technology adoption support and training
• Manages and supports brokers and distributors; provides feedback on performance of programs and fraud detection, recommends course-correcting actions
• Provides weekly updates and reports to VP Sales

Waterloo, ON

• Researched and analyzed Ontario market and policy opportunities in flood prevention and management; created reports in Tableau and recommendations presented to the City of Burlington and provincial government
• Provided operational recommendations to pilot flood management initiatives in Canadian Tire stores to increase consumer awareness of products and municipal rebates and ensure profit growth

Waterloo, ON

• Applied business, marketing, and supply chain management strategies to expand Caudle’s Catch Seafood’s e-commerce initiatives through creating an online store and launching a national digital marketing campaign
• Leveraged market research and data analysis to facilitate research-based decision making and innovative solutions
• Strong digital marketing skills, including web design, social media marketing, and customer relationship management (CRM), enabled adaptability to changing client needs while ensuring project profitability

Oakville, ON

• Performed time and costs savings analysis for the global transportation and supply chain and logistics department
• Demonstrated leadership in the onboarding of new hire by facilitating training and creating process manuals
• Executed and presented monthly savings performance reporting
• Worked closely with carriers to resolve conflict and maintain transparency
• Proactive in finding solutions to billing and technical problems
• Analyzed freight expenses and recommended changes to improve performance efficiency and optimize financial savings

Waterloo, ON

• Assisted with the planning and management of all aspects of Orientation programming
• Recruited, interviewed, hired, and managed all Orientation volunteers for the Faculty of Science
• Managed a $30,000 budget to execute weeklong events for 1,200- 6,000 students
• Developed and maintained relationships with internal and external stakeholders within Waterloo Orientation.
• Demonstrated excellent professional and flexible leaderships skills,
• Displayed initiative when faced with conflict and acted as a liaison between the Dean of Science, leaders and first year students in order to complete essential tasks and improve the first year experience

London, ON

• Serviced clients through financial analysis and verification of income tax data
• Completed member cataloguing and communication projects
• Time management, multitasking, and leadership skills enabled time sensitive deadlines to be met in a fast paced environment

Mississauga, ON

• Assisted with administrative tasks and database correspondence with customs brokers, generated and analyzed reports, updated and created customs transactions in electronic databases
• Participated in Joint Health & Safety Committee meetings
• Developed excellent time management and organizational skills, essential to executing international customs transactions and creating new databases to catalogue sensitive files

Doctor Of Philosophy - Phd, Sustainability Science

Master’S Degree, Masters Of Environmental Studies In Sustainability Management

Bachelor’S Degree, Honours Biology, Environmental Biology Specialization, Geography And Environmental Management Minor, Dean'S Honours List

Faculty of Science Class of 2016 Valedictorian

Post-Graduate Diploma, E-Commerce And Digital Marketing