Shannon is a recognized talent acquisition solutions executive, having served on six executive leadership teams, including Kelly Services’ $3.4B Americas Region.Shannon has demonstrated expertise for developing strategies and solutions that lead to increased revenue, margin, client retention & expansion, and employee satisfaction including: • co-author of Cielo’s (RPO) Partner (Customer) Success SOPs and sole author of success metrics for the function • re-engineering and leading a centralized U.S. staffing and recruitment team • co-founder of a ‘blue ocean’ healthcare BPO and FTE recruitment firm • leader of three multi-million-dollar transformational initiatives for Kelly Services • leadership of the launch of professional finance and accounting staffing firm in the eastern half of the U.S. • design of efficient, replicable processes, enabled by technology for 500 U.S. technical and professional recruiters• operations lead for the Division that incubated KellyOCG (RPO, MSP / VMS)• established Kelly’s first pan-European account, deploying proprietary VMS technology• co-author of Kelly’s MSP / VMS business plan and operational leader of the specification of Kelly’s proprietary VMS technology• established the implementation processes and toolkit for Kelly’s on-site program solution – which were then used to develop Kelly’s national account implementation protocol.As a talent solutions leader guided by a commitment to team members, including well-defined expectations and metrics, consistent communication, a positive culture, and a belief in the benefits of situational leadership for employees, Shannon has been recognized for her “uncanny ability to uncover people’s strengths (even when they don’t know they have them,” and (she) “leads by example and embodies servant leadership.” She built nine high-performance teams within Kelly Services and two Jackson Healthcare companies.Shannon cares deeply about the impacts of her contributions within the talent solutions industry: the teams she has mentored, the problems solved for clients, the candidates with whom she and her teams have engaged, the results generated and the companies of which she is very proud to have been a part. She is an insatiable learner and a tireless contributor. The impact of two global relocations continues to influence the leader she is today – having experienced first-hand the beauty of different languages, traditions and cultures, and graciously being welcomed into so many communities.