Shannon S. Email & Phone Number

· Read design documents and contributed to the development of technical customer solutions· Participated in technology design sessions, providing technical analysis on implementation· Communicated customer information and requirements with the project team· Reviewed Statement of Work (SOW) for projects, validating scope and project requirements· Installed.

Fort Campbell, KY

• Assisted and Directed the training and professional development for employees in all departments across the company. Advised senior leadership daily and achieved company goals and initiatives. Focused on network.
• Chosen to lead a tier 2 team based on my strength in solution-based problem-solving.
• Provided equipment installations for the network (Routers, Switches, COMSEC, Servers, NetApp storage)
• Cross-trained other employees on network operations to build a redundant and robust team.

Afghanistan

• Provided technical solutions to a variety of customers throughout Afghanistan, saving the company, the cost of hiring contractors. Traveled to remote customers to identify technical issues and implement solutions to.
• Implemented a fiber network to provide a high availability network to the company’s critical infrastructure.
• Supported a specialized unit and foreign nationals by providing 24-hour network and transmission services with less than 1% downtime using half the labor needed over a four-week operation in a remote location.

• Working in a Network Administrator role supporting 100+ end users. Utilizing a variety of technologies such as Cisco routers/ switches, Dell Power Edge Servers, Windows Server 2012, PacStar, VMWare, and Palo Alto.
• Supervised groups of subordinates to ensure excellent leadership and mentorship.
• Underwent many mandatory training exercises and always passed.
• Completed many industry certifications to expand my knowledge in the industry.

Crestview, FL

Completed and maintained various records to book and process inmates, including reports to document arrest information, name, address, charge, and arresting officer. Fingerprinted and searched inmates upon intake into the facility. Recorded personal property of inmates and secured it safely to be returned upon release. Scheduled pretrial interviews.

Corrections

This course of study is designed to provide initial training for individuals wishing to enter the Florida Department of Corrections career.

Bachelor Of Science - Bs, Technical Management Information Security

The Microsoft Software & Systems Academy (MSSA) is an intensive, full time, 19-week program that combines college accredited academics and.