Shannon Snell, Mpa Email & Phone Number

Montgomery, Al, Us

Montgomery, Alabama, United States

Montgomery County, Alabama, United States

▪ Enforce Environmental Health Policies by inspecting 80+ establishments monthly including restaurants, schools,hospitals, daycares, and nursing homes in accordance with Alabama State Board of Health.▪ Coordinate the administration of permits and licenses of food service establishments.▪ Collaborate with business owners, engineers, managers, suppliers, and community leaders.▪ Educate the local community on specific environmental health procedures.▪ Highest rating in professional communication and correspondence, efficiency of documentation, and timelinessaccording to rating and reviewing appraisal procedures from Management Team.▪ Continuous training for HIPAA, cyber security, and environmental safety.

Montgomery, Alabama, United States

▪ Handled Administrative requests from owner as needed until company dissolved.▪ Processed life insurance documents to correct life insurance carriers.▪ Scheduled appointments and developed and maintained a filing system.▪ Wrote and distributed emails, correspondence memos, letters, and forms.▪ Worked with a plethora of life insurance carriers such as Mutual of Omaha, Americo, TransAmerica, American Amicable, Foresters, Athene, Guardian, and more.

Montgomery, Alabama, United States

▪ Internship to fulfill master’s program requirements.▪ Coordinated the facilitation and enforcement of Covid-19 procedures at blood banks.▪ Administrative services at blood banks, to include recruitment and scheduling of volunteers.

Montgomery, Alabama

▪ Reviewed and analyzed 200+ household budgets for low-income families monthly for the SupplementalNutrition Assistance Program.▪ Conducted face-to-face and outbound phone interviews with clients of varying nationalities.▪ Extensive outbound phone calls.▪ Organized and prepared for meetings, including gathering documents.▪ Coordinated the facilitation of other resources based on family’s needs, such as domestic violence supportand job opportunities for unemployed individuals.

Montgomery, Alabama

▪ Bank of America customer service support for client banking needs.▪ Educated clients on Bank of America’s consumer and business products and services.▪ Processed credit card payments, loan and line of credit payments, and money transfers at a high volume.▪ Problem-solved and connected with customers via inbound calls.▪ Drove customer satisfaction through voice, chat and/or email communications.▪ Navigated through multiple digital systems.▪ Read client legal disclosures verbatim.

Troy, Alabama

▪ Extensive and frequent outbound cold calls to raise money for Troy University.▪ Over 100 cold calls per day (500+ weekly).▪ Increased the alumni network by adding members to the Alumni Association via phone call. ▪ Handled rejection often to produce the overall goal.▪ Processed credit card and debit card payments from donors.

Alabama, United States

▪ Maintained a positive attitude by smiling, greeting, and thanking customers.▪ Provided exceptional customer service to all customers.▪ Conducted financial transactions using cash registers by taking cash in exchange for the items sold. ▪ Processed credit cards and debit cards and ensured that receipts were signed, and cards returned.▪ Processed discount coupons and WIC vouchers.▪ Balanced cash drawer at the end of work shift.

Grove Hill, Alabama

▪ Clerical administrative task and event planning.▪ Assisted with processing payroll and time sheets.▪ Inbound and Outbound phone calls.▪ Greeted all guest with a smile and soothing demeanor.▪ Tutored and mentored students in grades K-5.▪ Culinary, physical education, and cheer training and mentorship.

Master Of Public Administration - Mpa, Public Health

Bachelor Applied Health Science, Health/Health Care Administration/Management

Advanced Diploma With Career & Technical Endorsements, 4.2 Gpa

Varsity Cheerleader, Diamond Doll, Member of Distributive Education Clubs of America (DECA), Beta, Year Book Committee, Student Government.