Delivering short-term and project-based consulting services to organizations aiming to enhance their talent acquisition, employer branding, and workforce strategies. Key areas of expertise include:• Talent Acquisition Strategy: Guided clients in optimizing recruitment processes, increasing candidate search efficiency, and adopting best practices across the full recruitment lifecycle.• Employer Branding: Spearheaded the designing, implementing, and evaluating employer branding and marketing initiatives to attract top talent and strengthen organizational culture.• Competitive Analysis & Market Research: Conducted comprehensive market research and competitive analyses to shape recruitment strategies, improve retention, and craft targeted marketing campaigns.• Training & Development: Delivered tailored training sessions for recruiters, hiring managers, and executives on talent acquisition best practices, effective interviewing, and employer brand messaging.Additional short-term projects and assignments:• ENL Instruction & Education Support: Provided English as a New Language (ENL) instruction and substitute teaching services at the elementary level, supporting diverse learners across various educational environments.• Extended Elementary Education Assignments: Took on extended teaching roles during long-term leave periods, ensuring continuity of education for students.

As Vice President of Client Services at Talentcare, a private equity-focused recruitment marketing, talent acquisition, and employer branding agency, I was responsible for overseeing client success, retention, and satisfaction across multiple key areas:Strategic Oversight & Execution: Led the development and implementation of recruitment marketing and communication strategies, ensuring alignment with client objectives and business goals.Talent Acquisition Solutions: Directed the selection, sales, and onboarding of Talentcare's suite of services, including Applicant Tracking Systems (ATS), Reputation Management, Recruitment Process Outsourcing (RPO), sourcing strategies, screening, and onboarding solutions.Client Retention & Satisfaction: Managed client relationships through Quarterly Business Reviews (QBRs), focusing on performance metrics, goal achievement, and ongoing service optimization to ensure satisfaction and long-term partnerships.Consultative Expertise: Provided strategic consulting throughout the full recruitment lifecycle, including best practices for candidate relationship management, contract renewals, and negotiation, ensuring continuous improvement in client outcomes.Key Skills & Expertise:Employer Branding & Recruitment MarketingClient Services & Account ManagementBusiness Development & Client RetentionTalent Acquisition Strategy & ImplementationSales, Onboarding & Vendor ManagementStrategic Consulting & Workforce PlanningPerformance Metrics & ReportingContract Negotiation & RenewalsDiversity & Inclusion InitiativesDigital Marketing & SEMLeadership Development & Team ManagementRelationship Building & Client EngagementProject Management & OperationsRecruiting & Sourcing StrategyHuman Resources & Employee EngagementCrisis & Conflict Resolution

As an executive team member, I was responsible for the creation, development, and strategic planning of a newly established Talent Acquisition (TA) department for a multi-brand company with over 35,000 employees and operations across 27 states. Key accomplishments included:Building Talent Acquisition Infrastructure: Established and implemented best practices to create a scalable, efficient TA operations framework aligned with business objectives.Team Development & Leadership: Defined and recruited for the new Talent Acquisition Manager role, overseeing hiring, training, and performance management to build a high-performing TA team.Change Management & Stakeholder Engagement: Led change management initiatives, fostering strong relationships and providing training to internal stakeholders to ensure alignment with new TA processes and strategies.Vendor Selection & Contract Negotiations: Spearheaded the selection, contract negotiation, and ongoing performance management of TA tools and technology vendors to support operational efficiency and innovation.Process Development & Workforce Planning: Developed processes for candidate pipeline management, workforce planning, and performance optimization, with a focus on analyzing and improving key performance indicators (KPIs).Budgeting & Financial Management: Created and managed departmental, regional, and individual TA budgets while effectively overseeing Profit & Loss (P&L) to ensure fiscal responsibility and alignment with organizational goals.This role allowed me to drive significant change within the organization, building a robust talent acquisition function that supported growth, scalability, and operational excellence.

Symphony Talent (Formerly HODES, LLC) – Indianapolis, IN 2011-2017Area Vice President – Midwest/Southeast DivisionsVice President Strategy and Client ServiceResponsible for the performance of the southeast and Midwest regions through:…the effective management, development, success and retention of clients and team members…performance of solutions, end-to-end service optimization and client goal success rate…management of p&l and day-to-day operations…New business development, RFP requests, presentations, and client reviews…the successful implementation of customized recruitment and employment brand solutions to achieve each Client’s custom needs. …the establishment of scalable and profitable processes for over two hundred clients.

Responsible for advising clients on employment advertising strategies, recruitment initiatives, retention programs, and employer branding. My role encompassed the entire employment lifecycle, from creative solutions to service delivery and strategic planning. I’ve had the privilege of working with Fortune 500, Fortune 100, Fortune 50, and iconic brand clients, addressing their Talent Acquisition requirements. My superpowers lie in relationship development, data-driven strategies, and effective team management.