Shannon S. Email & Phone Number

Amherst, Ns, Ca

• Provide academic copy editing and proofreading services to researchers and graduate students to help them improve the accessibility, presentation, and clarity of their scientific research• Offer services using a variety of software options and style guides, including APA, MLA, and Chicago Manual of Style

Amherst, Nova Scotia, Canada

Toronto, Canada Area

Provided administrative support for Major Gifts Officers (75%) and Leadership, Legacy & Annual Giving Officers (25%).• Coordinated the collection and preparation of donor accountability reports according to defined timelines. Revised highly academic language to improve readability for a general audience and made scientific research more accessible• Prepared personalized correspondence for major gift donors, including donorappreciation and pledge reminder letters• Conducted development-related research and prepared internal reports to monitor the progress of fundraising campaigns and prospect pipelines

Toronto, Canada Area

• Copy edited contributor articles before final layout and provided feedback to new authors• Proofread articles and updated outdated information on faze.ca• Contributed articles for online publication

Toronto, Canada Area

• Provided exceptional front-line customer service to TIFF donors and members, and provided assistance in all areas of stewardship, benefit fulfillment, and events for Patrons Circle and mid-tier level members• Coordinated annual renewal communications for all Patrons Circle members• Oversaw fulfillment of donor recognition in all print materials, and coordinated bi-yearly updates to TIFF’s donor and member recognition walls • Coordinated the creation, distribution and analysis of all Patrons Circle member surveys

Toronto, Canada Area

• Provided exceptional customer service to TIFF’s high end donors and members; offered support at patron stewardship events and respond to complaints in a friendly, helpful manner• Ensured creation and timely distribution of all membership correspondence including, but not limited to, donor thank you letters and tax receipts, membership welcome packages, and monthly renewal notices

Toronto, Ontario

• Managed the coordination and distribution of renewal materials to over 2,000 current TIFF members; facilitated the coordination and distribution of the organization’s end of year direct mail campaign• Developed research profiles of corporate, community and individual prospects to help the organization achieve its fundraising goals• Offered support at patron related stewardship events, served as front of line staff in the Bell Blue Room membership lounge, and completed other duties as required

Edmonton, Canada Area

• Conducted patron call campaign which surveyed the experiences of over 1,000 new patrons in order to satisfy subscriber concerns and estimate their propensity for renewal • Offered support and/or coordination in over 30 patron related events, which aimed to steward current patrons and encourage increased participation among casual ticket buyers—events included weekly tours, fundraising events, private performances, donor dinners, and subscription promotions• Designed event invitations, maintained patron campaign databases and completed other duties as required

Toronto, Canada Area

• Assisted Event Coordinator with festival arrangements, coordination, and logistics, and worked events as required• Compiled information packages, finalized travel arrangements, maintained author and publisher liaisons and completed other duties involved with participant coordination • Organized, gathered and maintained gift-in-kind donations for the festival Hospitality Suite

Guelph, Ontario

• Developed a privately accessible archival system that allows for quick and efficient item storage and retrieval • Located, compiled and catalogued performance related documents into archive and corresponding database• Updated and maintained website and wrote press releases

Bachelor Of Arts, Honours, History And Business, Cultural Management Specialization

Certificate, Editing