Shannon Williams Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Managed both the front desk and housekeeping team to ensure accuracy and timelines of the operationMotivated the team to drive Bonvoy enrollment metrics with creating new visuals and competitive tacticsAssisted with maintaining the on-boarding program for new traineesCompleted serval training and leadership development courses Oversaw the operation for.

Orlando, Florida, United States

• Contact previous members about upcoming events
• Create a bridge between current and alumni members
• Answer questions regarding alumni relations
• Encourage continued participation within the organization following graduation

Orlando, Florida, United States

• Develop marketing materials identifying upcoming events, activities, and helpful information for distribution to members
• Oversee the membership data system to ensure all information is accurate and complete
• Respond efficiently to members inquiries to find solutions
• Welcome all new members to the organization by delivering a kind greeting upon entrance

Orlando, Florida, United States

• Tracked all the members service hours in a computer-based system
• Organized events with non-profit business
• Lead service projects
• Communicated upcoming events to all members

Delray Beach, Florida, United States

Demonstrated strong leadership providing exceptional customer serviceLed the flow of operation securing reservations and assisting with the needs of guests using the Jonas systemTook care of the guests' needs in all forms of customer service from seating to taking orders, delivering food, and bussing tables

UCF Main Campus Orlando, Florida

• Manage a long line with individual and diverse needs
• Handle cash and card transactions
• Maintain a safe work environment
• Ensure health codes are met
• Conduct the flow of operation
• Work with 3rd party operating systems including Door Dash and Uber eats

Tallahassee, Florida, United States

• Safely prepared, assembled, and presented food to satisfy customers
• Calculated and processed payments
• Carefully maintained proper sanitation, health, and safety standards in all work areas following regulation requirements
• Took inventory

Lincoln High School In Tallahassee, Florida

• Observed children and recorded activities to maintain daily records while creating a safe environment during activities, meals, and naps
• Taught children in various stages of cognitive, linguistic, social, and emotional development
• Followed all sanitation and safety guidelines
• Welcomed parents and students upon arrival