Shannon Wills is a Technical Communication | Content Delivery | Digital Content Strategy at Shannon Wills Content Strategy Services. She possess expertise in content strategy, content marketing, copywriting, marketing, marketing communications and 40 more skills. Colleagues describe her as "Shannon Wills has been an amazing manager to have worked under. At the time of her hiring, our department had been going through many fits and starts to define what our core services were and how to communicate that to the many different stakeholders. As soon as Shannon arrived, she got to work understanding the many products and the need improvements to documentation workflow. Shannon took the time to shadow my work, and interview me about the day to day functions of DMS within the organization. Under her leadership we reorganized our processes to be more streamlined, made information discernable to the broader organization, and codified a set of project standards we would hold the team accountable too. As a result of this hard work our team has been able to align internal teams on the work flow, and have shepherded documentation to client acceptance. I am forever grateful to Shannon for introducing myself and the team to a leadership style that fostered not only business outcomes, but also personal and professional development.", "I worked directly with Shannon at Omnicell and found her to be very capable and easy to work with. She demonstrated strong collaboration and partnership across the organization to deliver meaningful business and customer results. Omnicell is undergoing a large shift from deploying on-premise to SaaS and HaaS solutions. Shannon brought a strong background in leading documentation efforts during this type of transition. Her strategic perspective allowed us to make solid decisions around efficiency and delivering quality content. Tactically, Shannon led efforts to define and streamline team processes and guidelines, including the creation of the Info Dev Confluence and Jira spaces. She also defined a standard set of documentation required for each Omnicell product.", and "I had the opportunity to work with Shannon on a large initiative where she was driving towards reimagining the data documentation portal to be leveraged by internal resources as well as direct customer / consumers of product related data. This was not a simple 'lift and shift' and required a complete workflow revision which would greatly improve stakeholder experience across all user groups. Shannon took charge of the project and brought in product managers like me to help drive content, as well as UX resources to then engage with a third party firm to help with the technical implementation. She was able to put this group together very quickly, lay out the high level plan and begin the execution exceptionally well."