With over six years of project management experience in the professional training and coaching industry, I am a Senior Solution Implementation Specialist at Syneos Health, a leading global biopharmaceutical solutions organization. I hold a Bachelor of Business Administration from Temple University and a Vault PromoMats Review and Approval Certification from Veeva Systems.My core competencies include leading client projects and internal teams that use Syneos Health's MODAL CMS and LMS, a complete cloud-based training, meeting, assessing, and coaching content management system. I also manage designers and developers to create the graphic layouts, API, back-end CMS, and front-end portal, and communicate with the Learning Solutions team to incorporate MODAL into the client's overall learning package. Additionally, I utilize Smartsheet and ClickUp to create timelines and assign resources, monitor and address Zendesk help desk software queries, and provide quality assurance, copy editing, and fact checking of final deliverables. My mission is to deliver innovative and effective learning solutions that meet the needs and expectations of our clients and learners.