Erin Shanshan Gao Ed.D Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

- Design Global Leadership Development training interventions, career growth learning experiences, and technical training offerings.- Revamped triain-the-Facilitator certificate program- Developed standard operational procedures for video operation, including content development framework and quality management plan.- Established a continuous freshness improvement strategy that maintained 100% of the training content up to date.

- Designed 3 progressive bootcamps (portfolio bootcamp -> resume bootcamp -> interview bootcamp) that helped customers from various backgrounds land their dream job in the L&D field, achieved 100% job landing after 3 months of the interview bootcamp, 10/10 NPS, 5/5 CSAT, and 91% engagement score.- Assessed customers strengths, goals, and areas of growth to create an individualized learning plan. - Revised customers resume that increased interview opportunity by 300%. - Self-designed 12-session interview bootcamp that helped customers build the functional knowledge and soft skills needed in the L&D field. - Conducted the individualized Portofio bootcamp (5-12 sessions depending on the performance gap) that helped customers to build relevant technical skills.

Menlo Park, Ca, Us

Design Learning & Development solutions related to the building, maintaining, and decommissioning programs within Facebook's infrastructure department.

San Francisco, Ca, Us

- Conducted applied research using multi-methods; first authored 4 papers, published in international journals, and presented at international conferences.- Evaluated 55 applied research for American Educational Research Association and 8 proposals for Comparative and International Education Society, maintaining a 100% rigorous research standards among accepted papers. - Delivered detailed feedback to 30 researchers, with 80% reporting improvements in the clarity and a 95% satisfaction rate among authors. - Mentored 15 early career researchers, with mentees achieving notable outcomes such as successful defense and publication of their dissertation and presentation in high impact international conferences, achieving a mentorship success rate of 95%.

San Francisco, Ca, Us

- Conducted mixed-method research, including surveys, interviews, and observation, to gather insights and inform design decisions, resulting in improved learner experiences across multiple projects.- Analyzed qualitative and quantitative data to identify learner needs, pain points, and behavior patterns, providing actionable recommendations that enhanced learning experience, engagement, and outcomes.- Presented research findings and insights to international scholars through detailed reports and engaging presentations, driving data-informed decisions and fostering a learner-centered educational practice in the higher education sector.

San Francisco, Ca, Us

San Francisco, California, Us

Delivered technical training solutions that facilitated employees’ digital adaption of LMS, and eLearning authoring tools.

Beijing, Cn

Master Of Business Administration - Mba, Business Administration And Management, General

Doctor Of Education - Edd, Learning & Instruction

Master Of Arts - Ma, Tesol

Bachelor Of Arts - Ba, Tv Program Production