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Erin Shanshan Gao Ed.D is listed as A seasoned learning experience designer with PM expertise; A natural researcher specializing in cognitive science. at Amazon, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Erin Shanshan Gao Ed.D.
Erin Shanshan Gao Ed.D previously worked as Learning Program Manager at Amazon and L&D Coach at Self-Employed. Erin Shanshan Gao Ed.D holds Master Of Business Administration - Mba, Business Administration And Management, General from Boston University.
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I am a comb-shaped talent with multidisciplinary expertise in applied research, design, and program management working cross-functionally in MAANG. I like to think in systems, connect the dots, and dive deep into customers' needs. It's my lifelong journey to work with talents around the world to help deliver better products, services, and experiences for global customers. Together, we can make a change and make millions of customers' lives easier.Key achievements as a researcher: - First authored 5 papers, published in international journals, and presented at international conferences.- Evaluated 63 applied research for 2 of the most influential journals in the educational sector, maintaining 100% rigorous research standards among accepted papers. Key achivement as a learning experience designer: - Meta: Led the training design of the research operation program, privacy academy program, and security academy program, helping 6000+ engineers and research scientists to improve their work performance. - Amazon: Led the learning experience design of the leadership development program, career pathways program, transforming management skills and career growth for global employees throughout the organization. - UCSF: Led the campus-wide online teaching service design, helped 1000 + customers transition into the emergent online teaching modality with 98% satisfaction rate. - USF: Led the communication and callaboration digital badge program, facilitated 60+ workshop sessions, and certified 55 customers.
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Seattle, WA, US
- Design Global Leadership Development training interventions, career growth learning experiences, and technical training offerings.- Revamped triain-the-Facilitator certificate program- Developed standard operational procedures for video operation, including content development framework and quality management plan.- Established a continuous freshness.
- Designed 3 progressive bootcamps (portfolio bootcamp -> resume bootcamp -> interview bootcamp) that helped customers from various backgrounds land their dream job in the L&D field, achieved 100% job landing after 3 months of the interview bootcamp, 10/10 NPS, 5/5 CSAT, and 91% engagement score.- Assessed customers strengths, goals, and areas of growth to.
Menlo Park, CA, US
Design Learning & Development solutions related to the building, maintaining, and decommissioning programs within Facebook's infrastructure department.
San Francisco, CA, US
- Conducted applied research using multi-methods; first authored 4 papers, published in international journals, and presented at international conferences.- Evaluated 55 applied research for American Educational Research Association and 8 proposals for Comparative and International Education Society, maintaining a 100% rigorous research standards among.
San Francisco, CA, US
- Conducted mixed-method research, including surveys, interviews, and observation, to gather insights and inform design decisions, resulting in improved learner experiences across multiple projects.- Analyzed qualitative and quantitative data to identify learner needs, pain points, and behavior patterns, providing actionable recommendations that enhanced.
San Francisco, California, US
Delivered technical training solutions that facilitated employees’ digital adaption of LMS, and eLearning authoring tools.
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Erin Shanshan Gao Ed.D works for Amazon.
Erin Shanshan Gao Ed.D is listed as A seasoned learning experience designer with PM expertise; A natural researcher specializing in cognitive science. at Amazon.
Erin Shanshan Gao Ed.D is based in Seattle, Washington, United States while working with Amazon.
Erin Shanshan Gao Ed.D has worked for Amazon, Self-Employed, Meta, University Of San Francisco, and University Of California, San Francisco.
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Erin Shanshan Gao Ed.D holds Master Of Business Administration - Mba, Business Administration And Management, General from Boston University.
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