Shanshan Wei Email & Phone Number

New York, Ny, Us

• Provide the Harry Winston experience to all Post Oak Retail Operation clients. • Develop training and motivational programs serving as the Retail Luxury Jewelry & Watch Sales and Trainer. Travel throughout the U.S. to train new and existing sales reps to increase revenue growth.• Meet and exceed sales targets by developing potential clients through walk-in traffic. • Maintain and grow existing clients; maintain records of milestones and client’s tastes and goals for future purchases.• Target new/specific jewelry/watch products to existing clientele and attend numerous events.• Assist team in the sales process and utilize all forms of communication to generate sales.• Develop Client Base and continually update clients through all available resources. • Create new methods for client development strategies, including social contacts and PR-related events.• Maintain accurate information for client base data entry in GEM.• Provide superior after-sale service to all Harry Winston clients.• Ensure the highest level of client service through personalized contact in product maintenance.• Manage and resolve problems and client issues.ACCOMPLISHMENTS:• Ranked as the #1 salesperson in Houston salon.• Exceeded goals by over 20% year over year through effective sales, networking, and expertise in luxury products.• Developed relationships with several billionaire-status clients, promoting products and increasing sales.• Promoted to serve as the Retail Luxury Jewelry & Watch Sales and Trainer due to strong sales and training experience.

New York, Ny, Us

Madison, Nj, Us

• Represented Sellers and Buyers of Residential Homes in Houston, Texas.ACCOMPLISHMENTS:• Ranked as a top sales producer, developing client relationships and negotiating contracts.

London, Gb

• Executed proactive strategic outreach to position and realize future sales opportunities and exceed objectives.• Guaranteed repeat business by cultivating and maintaining productive and harmonious client relationships.ACCOMPLISHMENTS:• Recruited and assisted with start-up operations and building billionaire clients

London, England, Gb

• Provided impeccable customer service, attitude, and knowledge of brand and product in sales of diamonds to high-net-worth individuals. Increased self and sales team performance to consistently exceed sales results.• Executed proactive strategic outreach to position and realize future sales opportunities and exceed objectives. Guaranteed repeat business by cultivating and maintaining productive and harmonious client relationships. • Ensured that client information was maintained in a thorough, accurate, and accessible manner. Recruited and helped start-up operations.ACCOMPLISHMENTS:• Achieved and exceeded all monthly and quarterly sales goals by 20%.• Maintained 100% excellence in customer service, providing prompt, attentive, courteous, and effective service to internal and external customers.

New York, New York, Us

• Led, developed, and supported the sales team members of a store to meet and exceed sales plans and profitability targets. • Built a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic, and engaged employees.• Demonstrated dynamic, attentive, and inspiring leadership and mastery of relationship-building with internal and external clients. Mentored and coached sales team co-workers to set expectations for unsurpassed customer service.ACCOMPLISHMENTS:• Increased self and sales team performance to consistently exceed sales results. • Drove consistent and superior sales and service delivery; increased and retained customer loyalty at a rate of 65%+.• Executed proactive strategic outreach to position and realize future sales opportunities exceeding objectives. • Guaranteed repeat business by cultivating and maintaining productive and harmonious client relationships. • Achieved and exceeded all monthly and quarterly sales goals.

• Collaborated with the China Office and international branches and worked under the supervision of the Chinese CEO, CFO, and the Houston-based International Branch Director of Sales and Operations.• Handled master data to assign purchased goods and services.• Provided exceptional communication skills in interfacing with international and local customers.• Developed SWOT analysis, strategies, marketing, and business plans to expand operations.• Hosted a booth at the Pipe and Tube Fair in Germany and the Houston OTC Oil Conference. ACCOMPLISHMENTS:• Increased sales and operations accountability.

• Managed 30 to 40 passengers for tours throughout China, Hong Kong, and Tibet.• Directed scheduling and supervised up to 6 tour guides per trip within the VikingACCOMPLISHMENTS:• Closed passenger sales for local Chinese-made products such as Jade, Silk, Pearls, Gold Jewelry, Tailor Made Suits, Terracotta, Diamonds, Pottery, Bronze, and Paintings

• Promoted to take control of Ten (10) day tour guided groups to escort them around China to visit places like Xian (Terracotta Warriors), Shanghai, Suzhou, and many others.ACCOMPLISHMENTS:• Exceptionally displayed excellent customer service skills in English and Chinese translation.

Bachelor’S Degree, English Literature

Real Estate