Shanta Tomlinson Email & Phone Number

Dallas, Texas, United States

Troubleshooting involving AD, DNS, SYSVOL replication, Kerberos, PKI, NTLM, and IPsec.• Understanding of FSMO roles• Strong working experience with hardware, server OS, Active Directory, DNS, DHCP, and Forest and Domain Trusts and Functional upgrades • Design, deploy, and manage Active Directory infrastructure, including domain controllers, DNS, DHCP, and GPOs • Manage and maintain user accounts, groups, and access permissions in Active Directory • Monitor and troubleshoot Active Directory-related issues and provide timely resolutions • Collaborate with cross-functional teams to implement Active Directory security solutions and policies • Strong, hands-on technical knowledge of server and PC operating systems, including Active Directory, and Windows 2003. • Windows OS deployments via WDS and/or System Center technologies • Experienced working with Windows Server Update Services (WSUS) or other update deployment techniques • Experience installing, configuring, and maintaining all manners of server hardware and associated equipment. • Worked with Azure AD, AWS services as well office 365 stacks. • Provision and maintain virtual servers in the Azure environment. • Experience working in a remote team environment • Experience with Logical Hardware and Software Troubleshooting • Monitor and troubleshoot PKI-related issues in Active Directory and provide high-severity solutions • Develop and maintain PKI policies and procedures in Active Directory in compliance with industry standards and regulations • Participate in or lead troubleshooting and incident resolution of complex high-severity incidents • Analyze, design, and support a highly complex enterprise-level Active Directory service in a hybrid on-premises and cloud-hosted environment. • Participate in On-Call rotation, 24×7 for a week per rotation • Apply patches and firmware upgrades • Collaborate with cross-functional teams to implement PKI security solutions in Active Directory • Troubleshooting involving AD, DNS,

Boston, Massachusetts, United States

Strong working experience with hardware, server OS, Active Directory, DNS, DHCP, and Forest and Domain Trusts and Functional upgrades• Design, deploy, and manage Active Directory infrastructure, including domain controllers, DNS, DHCP, and GPOs• Manage and maintain user accounts, groups, and access permissions in Active Directory• Monitor and troubleshoot Active Directory-related issues and provide timely resolutions• Collaborate with cross-functional teams to implement Active Directory security solutions and policies• Strong, hands-on technical knowledge of server and PC operating systems, including Active Directory, and Windows 2003.• Windows OS deployments via WDS and/or System Center technologies• Experienced working with Windows Server Update Services (WSUS) or other update deployment techniques• Experience installing, configuring, and maintaining all manners of server hardware and associated equipment.• Worked with Azure AD, AWS services as well office 365 stacks.• Provision and maintain virtual servers in the Azure environment.• Experience working in a remote team environment• Experience with Logical Hardware and Software Troubleshooting• Monitor and troubleshoot PKI-related issues in Active Directory and provide high-severity solutions• Develop and maintain PKI policies and procedures in Active Directory in compliance with industry standards and regulations• Participate in or lead troubleshooting and incident resolution of complex high-severity incidents• Analyze, design, and support a highly complex enterprise-level Active Directory service in a hybrid on-premises and cloud-hosted environment.• Participate in On-Call rotation, 24×7 for a week per rotation• Apply patches and firmware upgrades• Collaborate with cross-functional teams to implement PKI security solutions in Active Directory• Troubleshooting involving AD, DNS, SYSVOL replication, Kerberos, PKI, NTLM, and IPsec.•

Dallas, Texas, United States

Monitored and maintain multiple high-visibility applications to achieve >99.9% uptime• Created, partitioned, and provisioned new Linux VM servers• Coordinated necessary maintenance and installation across partners to ensure minimal impact on users• Proposed and implemented system enhancements (software and hardware updates) that improved performance and reliability of systems• Analyzed metrics to identify trends in system behavior that required intervention• Installed patches and rpm packages- patched 300+ servers• Configured and managed Tomcat and Apache• Managed and administered user accounts, file management, and permissions using bash scripts• Assisted with DevOps function such as choosing, evaluating, and implementing new software across multiple cloud service platforms• Tasked with keeping existing infrastructure stable while helping to create cloud environment• Established processes and wrote tools to automate tasks using bash script• Worked with security review board to evaluate security processes and procedures• Monitored servers and scripts regularly and performed troubleshooting steps - Tested and installed latest software on server for end-users• Gathered application requirements from users, writes lifecycle documents, designed, and develops application features as specified in required documentation• Managed system lifecycle, including development and administration of test plans, user documentation, and rollout

Bachelor'S Degree, Computer Engineering

Associate Of Science - As, Business Administration And Management, General