Project Management experience:Defining tasks and required resources as per project/change scope, goals, and deliverablesLeading project/change execution from inception to completion within agreed timelines and ScopeTracking key milestones and closely monitoring actual progress as compared to agreed timelines.Communicating effectively and regularly to all stakeholders of project and the leadership team with regards to project progress, feedback, signoffs and anything that impacts the scope of the projectIdentifying delivery risks (people or process) early implementing mitigation plansCreate and manage team performance by 1:1 feedback, coachingDiscovery and requirements elicitation for Digital Adoption business problems Liaising with cross-functional teams, Whatfix partners or third party implementation partners to remove project impediments for successful project deliveryUAT test scripts creation and reviewCore experience: Discovery and requirements elicitation for Digital Adoption business problems. Helping customers derive the realize the value of the Whatfix platform by constantly keeping self and the customers updated of the new featuresReview the instructional designer flows for quality check and customer requirements fulfillmentAs a certified Whatfix instruction designer, evangelizing the Whatfix product for customers and internal stakeholdersEmpowering customer through Whatfix Enablement for a greater product footprint and usageRegularly monitoring the product usage analytics for corrective actions with the customer for retention

Project Management experience:• Defining tasks and required resources as per project/change scope, goals, and deliverables• Leading project/change execution from inception to completion within agreed timelines and budget• Closely monitoring actual project spend/usage compared to budget/contracted metrics• Tracking key milestones and closely monitoring actual progress as compared to agreed timelines.• Communicating effectively and regularly to all stakeholders of project and the leadership team with regards to project progress, feedback, signoffs and anything that impacts the scope of the project• Identifying delivery risks (people or process) early & implementing mitigation plans• Create and manage team performance by regular product training & 1:1 feedback, coaching

Core experience: • SME for the in-house platform and using it to design and implement robust ICM/SPM solutions for clients which manipulate, cleanse, and process their data• Discovery and requirements elicitation for Incentive Compensation Management/Sales Performance Management business problems (new implementations and change requests)• Serving as the key point of contact for clients and liaising with them develop solid understanding of their business needs and processes• Create and review business requirements/functional requirements documents based on discovery sessions• Create and review HLDs for the solutions implementation• Configure/review the implementation modules on the Nocode platform• Create and review reporting prototypes on the user apps• Manage comprehensive testing (unit, system integration and performance) processes and conduct User Acceptance Testing (UAT) with the client to ensure quality output• Define system scope and maintain system backlog stories based on business requirements• Establish and manage ongoing system maintenance rhythm

i) Research Design for Industrial Product Researchii) Maket Mapping for Industrial Productsiii) Data Analysis

Key Account Management skills.

Market research

Worked with a functional Chiller to understand the chiller cycle.