 Marketing of Personal Loan, Home Loan, Credit Cards, Life insurance , General Insurance Generated new business through Mega accounts (Honeywell, Tata Tech, Gauri Tech)

Deputy Manager & Team Leader - Corporate Marketing Marketing of Salary transfer accounts, General Insurance, Life Insurance & Credit cards Generated new business accounts (Maschio Gaspardo , Williams Control, Nilons Enterprises, Todays Writings) Responsible for marketing through channel partners

 Dealing in Assets (Cards, Personal Loan, Home Loan, HNI A/c's) selling through Corporate tie-ups and Events or through Desks in Companies (Sept-2010 to April 2011) Acquisition of Corporates and Corporate Accounts through inductions of Split and Mandate corporates, increasing market share (May-2011 onwards) Increasing market share through inductions and promotional activities.

Responsibilities/Achievements:Market Research: identifying potential clients for HSBC-Premier, Current AccountUnderstanding and promoting HSBC Wealth ManagementGenerated leads for HSBC Premier Accounts (HNI clients)

GE- SBI Cards is a 50-50 Joint venture between GE Capital and State Bank of India, GE runs the entire credit card business of SBI Cards in IndiaResponsibilities/Achievements:Managed a team of 6 members & 3 agencies-Query Resolution TeamWithin this short term was able to reduce customer queries from 1500 per day to 300 per day.Managed Allocation & Driving Dispute Resolution Activity through Agencies & TelecallingGenerating Daily, Weekly, Monthly MIS ReportsHandled Tellecalling Team (Inbound and Outbound -Handling Customer Queries)Hiring & handling Agency staff & Telecallers.Defining timelines and Process flow for Dispute resolution.Account coverage and penetration feedback on daily basis. Successful handling of escalated and Supervisory complaints.Have successfully delivered best ever numbers with 97% Quality.Training and mentoring new comers in the process.Weekly and monthly performance review of all Agencies, Telecallers.Strategy building, running weekly and monthly contests.