• Responsible for processing FX Inward & Outward Remittances, SWIFT payments ensuring compliance and ensuring all documents are scrutinized & regulatory compliant. • Conducting Due Diligence & Enhanced Due Diligence for Trade & FOREX Clients on behalf of the Bank to ensure compliance before processing remittances. • Processing Export & Import Bills for EDPMS/IDPMS knock-off ensuring FEDAI guidelines are adhered to.• Processing Bank Guarantees, LCs for Issuance, Amendment & Closure.• Responding customer queries related to transactions for walk-ins as well as on call and email diligently

Trade Finance Operations• Handling Export trade transactions & Serving Corporate Clients. Resolving Customer Queries.• Processing of Export Bills of Corporate Clients.• Handling branch queries and reporting discrepancies in documentation to respective RMs.

Audit Confirmations• Providing trade confirmations for various corporate accounts to auditors & clients for various audit requests.• Handling client and auditor queries and providing them resolution in a 3 day turnaround time. Interacting with clients and auditors on call and email and managing client relationship.• Complete in-charge of Loans Audit Confirmations: Responsible for tracking, confirming and verifying requests.• Responsible for training and assessing Graduate Trainees.

o Responsible for generating business from Mid-Market Key Accounts.o Business Development: Developing new Accounts, understanding their business requirements & translating the same into technology need & converting it into Sales.o Responsible for selling of Enterprise products of various OEM’s like Avaya, Extreme, Juniper, Polycom.