Shantanu Sarkar

Shantanu Sarkar Email and Phone Number

Director – Service Delivery and Operations @ NetSentries Technologies
Bengaluru, KA, IN
Shantanu Sarkar's Location
Bengaluru, Karnataka, India, India
Shantanu Sarkar's Contact Details

Shantanu Sarkar personal email

About Shantanu Sarkar

A business management and service delivery professional with experience in managing P&L, business accountability, operations and customer relations.

Shantanu Sarkar's Current Company Details
NetSentries Technologies

Netsentries Technologies

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Director – Service Delivery and Operations
Bengaluru, KA, IN
Shantanu Sarkar Work Experience Details
  • Netsentries Technologies
    Director – Service Delivery And Operations
    Netsentries Technologies
    Bengaluru, Ka, In
  • Netsentries Technologies
    Director – Service Delivery And Operations
    Netsentries Technologies Mar 2019 - Present
    Remote
    * Client Success* Service Delivery & Operations
  • Aargusinfotec
    Sr. Business Manager
    Aargusinfotec Sep 2017 - Jun 2018
    Noida Area, India
    * Project / Program Delivery, governance, service operations* Customer relationship and account management* Business development and customer connect* Solutions, proposals and bid management
  • Hcl Services Ltd
    Service Delivery Manager
    Hcl Services Ltd Jun 2016 - Aug 2017
    Kolkata Area, India
    * Account management and customer relations* IT Service Delivery - Managing field services operations for east zone* P&L management for projects in east zone* Delivery Assurance - worked with pre-sales, commercial & bid management teams to review all new / renewal opportunities & proposals, to ensure optimized cost, sizing & delivery model.
  • Hcl Infosystems Mea
    Service Delivery Manager
    Hcl Infosystems Mea Jul 2013 - May 2016
    Doha, Qatar
    * P&L management* Account management and customer relations* Business accountability and ownership* Delivery operations - projects, people, partners
  • Hcl Infosystems Ltd
    Manager - Gdc For Life Cycle Services (Ebu)
    Hcl Infosystems Ltd Dec 2011 - Jun 2013
    Noida Area, India
    * Delivery operations* Quality, process re-engineering and improvement* People and performance management
  • Dell
    Various
    Dell Apr 2003 - Nov 2011
    Bangalore, Gurgaon
    Formative years - joined as an engineer, moved up the rungs through SME, Coach, Lead and Manager
  • 24/7 Customer
    Erelationship Officer
    24/7 Customer Nov 2002 - Apr 2003
    Outbound sales for US based telecom MNC
  • Ravi Hi-Tech Ltd. (R.M.D.)
    Maintenance Engineer
    Ravi Hi-Tech Ltd. (R.M.D.) Oct 2001 - Oct 2002
    - Responsible for the maintenance of machinary in rolling mill- Handled a team of fitters for the maintenance works
  • Ergoform Technologies
    Design Engineer
    Ergoform Technologies Jul 2001 - Oct 2001
    - Handled consultancy projects on CAD/CAM/CAE from auto-parts manufacturers

Shantanu Sarkar Skills

Team Management Vendor Management Service Delivery Business Process Improvement Crm Process Improvement Management It Service Management Project Management Itil Telecommunications Operations Management Training Strategy Troubleshooting Bpo Business Development Performance Management Business Process Outsourcing Customer Relationship Management Pre Sales Business Analysis Outsourcing Requirements Analysis Team Leadership Program Management Leadership Consulting Employee Relations Employee Engagement Employee Training Customer Retention Customer Engagement Account Management Software Development Life Cycle Change Management Project Planning It Operations Customer Service Information Technology Resource Management Business Process Re Engineering Risk Management Management Consulting New Vendor Development Vendor Contracts Vendor Partnerships Vendor Coordination Vendor Negotiation Partner Management

Shantanu Sarkar Education Details

Frequently Asked Questions about Shantanu Sarkar

What company does Shantanu Sarkar work for?

Shantanu Sarkar works for Netsentries Technologies

What is Shantanu Sarkar's role at the current company?

Shantanu Sarkar's current role is Director – Service Delivery and Operations.

What is Shantanu Sarkar's email address?

Shantanu Sarkar's email address is sh****@****hoo.com

What schools did Shantanu Sarkar attend?

Shantanu Sarkar attended Institute Of Management Technology, Ghaziabad, University Of Madras.

What are some of Shantanu Sarkar's interests?

Shantanu Sarkar has interest in Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Animal Welfare.

What skills is Shantanu Sarkar known for?

Shantanu Sarkar has skills like Team Management, Vendor Management, Service Delivery, Business Process Improvement, Crm, Process Improvement, Management, It Service Management, Project Management, Itil, Telecommunications, Operations Management.

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