Night Auditor
CurrentExcellent customer service, and have knowledge of SynXis program, as well as FuseBox. Balancing of cash drawer through entire shift and making accurate change; as needed. Responsibilities include but not limited to: preparing and completing cash drops, verifying guest registration and information, preparing registration bucket for upcoming departures, refilling linen and items on the housekeeping carts, maintaining nightly cart inventory lists, completing nightly security checks through hotel, answering phones and assisting guests with questions and/or concerns, properly greeting guests, making reservations, checking guests in and/or out, use of email, printer and copier. Also; maintaining a clean work environment including bathroom, lobby, and office areas. Running nightly reports, completing nightly papers for preparation for upcoming day, running nightly audit, creating spreadsheets/ documents used the next day, and balancing of cash. Completion in a timely manner of organizing papers for audit. Responsible for updating and completing upcoming arrival information and placement of rooms for guests, printing registration cards and making key cards for arrivals, set up and maintenance of breakfast area/ bar and coffee (cleaning as needed), maintaining good communication with other shift employees and managers.