Shantel Cook Email & Phone Number

Nampa, Id

CEO of high traffic e-commerce store/website. Responsible for all product design, marketing, shipping orders, inventory management, customer service. In addition, provide virtual assistant services to small businesses, such as brand identity, graphic design, print media, build & maintain websites, and print media. Specializing in social media management - create, curate and manage all published content. Provide administrative support for companies and business owners. Skilled in WordPress, Photoshop, Illustrator, Lightroom and Canva.

Middleton, Idaho, United States

Responsible for quickly implementing 100% remote and online school within less than 1 week due to the covid pandemic. Provided remote help desk, tech support and training to all staff, teachers and 300+ students and parents, installed software on all devices. In addition, answered phone calls and emails, welcomed visitors, and supported teaching and administrative staff by providing information to students and parents. Performed clerical duties, updated records such as class schedules and academic transcripts, and coordinated meetings. As a charter school, was responsible for all marketing and social media management to bring in new students and retain current students.

Nampa, Id

Responsible for adherence of State & Federal healthcare regulations, performed all Human Resource duties, ensured employee satisfaction, maintained all medical records, implemented new processes for efficiency. Key role in healthcare compliance audits, planned all company events, opened new location for company. Collaborated direction and vision with owner for the company. Created digital marketing, print advertising, brand management, and data management. Conducted research, trained staff, and managed transition to new computer software. Maintained website, provided all technical support for company, supervised and motivated department staff, measured and reported data for all patient charts, as well as completed all medical coding.