Shantelle Smith

Shantelle Smith Email and Phone Number

Salesforce Administrator & Consultant, CPQ, Data & AI at Shantelle Smith LLC | Privacy, Governance, Risk & Compliance, Identity and Access Management (IAM) at Cyber Elite LLC @ Shantelle Smith LLC
Shantelle Smith's Location
Atlanta, Georgia, United States, United States
Shantelle Smith's Contact Details

Shantelle Smith work email

Shantelle Smith personal email

n/a
About Shantelle Smith

Shantelle Smith is a Salesforce Administrator & Consultant, CPQ, Data & AI at Shantelle Smith LLC | Privacy, Governance, Risk & Compliance, Identity and Access Management (IAM) at Cyber Elite LLC at Shantelle Smith LLC. She possess expertise in project management, leadership, management, customer service, microsoft office and 16 more skills. Colleagues describe her as "I had the pleasure of working with Shantelle at Cox Communications collaboration on the redesign of our digital buyflow providing detail process mapping which contributed to achieving our Digital Enablement team's initiatives. Shantelle was only a month into her roles as a Sr. Salesforce Administrator and her ability to handle multiple projects made a dramatic increase in the productivity of our project team. As a valued asset, Shantelle earns my highest recommendation."

Shantelle Smith's Current Company Details
Shantelle Smith LLC

Shantelle Smith Llc

View
Salesforce Administrator & Consultant, CPQ, Data & AI at Shantelle Smith LLC | Privacy, Governance, Risk & Compliance, Identity and Access Management (IAM) at Cyber Elite LLC
Shantelle Smith Work Experience Details
  • Shantelle Smith Llc
    Data Analyst - Sql, Tableau, Power Bi
    Shantelle Smith Llc Oct 2022 - Present
    Atlanta, Georgia, Us
    Specializing in SQL, Tableau, and Power BI to gather, organize, and analyze large data sets using techniques and tools to ensure data quality, integrity, and compliance.
  • Shantelle Smith Llc
    Salesforce Administrator | Cpq Specialist | Salesforce Consultant
    Shantelle Smith Llc Sep 2018 - Present
    Atlanta, Georgia, Us
    Specializing in Sales Cloud, Service Cloud, Revenue Cloud, and CPQ. Skilled in Salesforce administration and configuration.Certified Salesforce AdministrationCertified CPQ SpecialistCertified Salesforce Platform Developer I
  • Cyber Elite Llc
    Privacy, Governance, Risk & Compliance Analyst | Identity And Access Management (Iam)
    Cyber Elite Llc Aug 2022 - Present
    Atlanta, Georgia, Us
  • Home Decor And Beyond Llc
    Ecommerce Business Owner
    Home Decor And Beyond Llc Jun 2020 - Present
    Our mission is to help you find a stylish paradise right in the comfort of your own home. With our unique and thoughtfully curated AI designs, we aim to unleash the true potential of your living space, making it a place you'll absolutely adore.
  • Cox Communications
    Senior Salesforce Administrator
    Cox Communications Dec 2019 - Mar 2020
    Atlanta, Ga, Us
  • Mercedes-Benz Usa
    Salesforce Administrator | Project Analyst
    Mercedes-Benz Usa Oct 2018 - Dec 2019
    Atlanta, Ga, Us
  • Cbord
    Project Coordinator - Healthcare It
    Cbord Mar 2018 - Sep 2018
    Ithaca, Ny, Us
  • Ciena
    Project Coordinator - Customer Operations
    Ciena Oct 2016 - Feb 2018
    Hanover, Maryland, Us
  • Suntrust
    Project Coordinator - Strategic Sourcing Management
    Suntrust Mar 2016 - Jul 2016
    Charlotte, Nc, Us
    Developed and implemented a project management process to successfully manage Third Party Management related projectsDeveloped and maintained productive working relationships with project owners, business functions, business analysts, developers, and other project stakeholdersResponsible for developing project plans, project charters, preparing meeting agendas, scheduling meetings and managing detailed project schedules Facilitated meetings with subject matter experts to ensure that business requirements are clear and well defined and that technical solutions meet the business requirementsResponsible for documenting and managing meeting minutes, action items, issues, decisions, status reports, and other important records Responsible for managing the Strategic Sourcing Management SharePoint site (updating user permissions, creating lists, libraries, uploading and editing documents, archiving documents, and creating views)
  • Cox Communications
    Program Manager - Diversity And Inclusion
    Cox Communications Jul 2015 - Dec 2015
    Atlanta, Ga, Us
    Assist Diversity Leader in providing communications about Employee Resource Groups and Diversity Councils that drive awareness and membershipProvide content and articles for the Diversity SharePoint site and assist with posting new content frequentlyManaged SharePoint updates and re branded the Diversity and Inclusion websiteDeveloped presentation materials for Employee Resource Groups Leadership meetingsAssist with special projects spanning multiple areas of accountability including: scheduling college relations program interviews, assisting with external surveys, employee communications, summit events, community programs, mentoring program, maintaining the Diversity Events calendar, etc.
  • Cox Communications
    Digital Project Manager - Technology Quality & Control
    Cox Communications May 2015 - Jul 2015
    Atlanta, Ga, Us
    Managed project delivery by working with internal stakeholders and third parties to make sure all aspects of the digital project are delivered on time, and within budgetOversee design, development, production and testing of mobile event app Collaborate and co-ordinate activities with other project managers in order to employ simple and fast working methods Discuss weekly project status updates with relevant stakeholdersReport any disagreements, different requirements, or scope creep in a timely manner while assisting to coordinate any solutions to problems that are identified pre- and post- launch
  • Cox Communications
    Project Manager - Technology Quality & Control Co-Op
    Cox Communications Jan 2015 - May 2015
    Atlanta, Ga, Us
    Provide support with project meetings ( schedule project meetings, assist with project documentation, document meeting minutes, and project action/task items).Identify business requirements and assist in creating high-level estimates for business projects – focused on peer to peer recognition.Drafted and maintained Peer to Peer Recognition documents ( Business Case, Project Charter, Business Requirements Document)
  • Cox Communications
    It Project Coordinator - Technology Quality & Control Co-Op
    Cox Communications Aug 2014 - Dec 2014
    Atlanta, Ga, Us
    Experienced auditing project plans, scope documents, and timelines following a Solution Development Life cycle (SDLC)Responsible for working with the designated project manager and document authors to ensure artifact compliance throughout the project life cycle using the Project Management Office (PMO) Assured Framework for overall complianceNotified project manager of project and work product deficiencies and resolved them to a satisfactory levelScheduled meetings with project managers to obtain the current status of corrective actions that have not been resolved and all artifacts that are currently due that have not been received for an auditValidated that senior leadership provided their updates to the Technology Process & Analytics team status report via SharePoint on a weekly basis
  • Cox Communications
    Internal Process Analyst - Technology Quality & Control Co-Op
    Cox Communications May 2014 - Aug 2014
    Atlanta, Ga, Us
    Maintained, reviewed, and analyzed 14 different reports pulled from Business Objects and PPM for inconsistencies; troubleshoot data integrity issues, and implemented cleaning up the database.Those reports are pulled in a Microsoft Access database that creates the final output through a series of queries.Performed quality checks on 4 queries to make sure the forecast month and year are current for the reporting time frame.Performed quality checks on the Resource Management report and checked tabs to ensure calculations are correct.
  • Cox Communications
    Internal Process Analyst - Technology Quality & Control Co-Op
    Cox Communications Jan 2014 - May 2014
    Atlanta, Ga, Us
    Extracted operational reports from Cox Communications-PPM (Project and Portfolio Management) tool to excel for 12 technology organizations to identify resource managers not responding to open projects requested by the project manager. This report helped improve compliance scores on the resource management dashboard by 30%. This helped to reduce the backlog of open resource requests.Maintained and uploaded operational reports to the resource management SharePoint website for 226 resource managers to view and understand which open resource requests require action.Assisted project manager with data cleanup by removing resource managers from 55 disabled resource pools. Ensured assignments are never listed when reviewing individual resource load. This impacted delivery of all new products and services technology in which 226 resource managers are able to maintain 206 resource pools more efficiently. This resulted in accuracy of reporting out of Cox Communications-PPM tool.Responsible for quality checking data for the resource management capacity model spreadsheet supporting resource managers managing resource pools. This work included consolidating the workbook, validating the results using excel and providing leadership with a view into resource capacity, constraints, and allocations.Created a process blueprint using Microsoft Visio to show a cross functional flowchart based on how to initiate a staffing profile in PPM. This resulted in improvement for resource management reporting and accurate data of which 89% of staffing profiles were being created for 251 technology projects.

Shantelle Smith Skills

Project Management Leadership Management Customer Service Microsoft Office Business Analysis Team Leadership Sharepoint Microsoft Excel Process Improvement Program Management Software Development Life Cycle Vendor Management Visio Sdlc Strategic Sourcing Salesforce Cpq Quote To Cash Salesforce.com Salesforce.com Administration

Shantelle Smith Education Details

  • Kennesaw State University - Michael J. Coles College Of Business
    Kennesaw State University - Michael J. Coles College Of Business
    Management Information Systems
  • Horry-Georgetown Technical College
    Horry-Georgetown Technical College
    Accounting
  • Trailhead By Salesforce
    Trailhead By Salesforce

Frequently Asked Questions about Shantelle Smith

What company does Shantelle Smith work for?

Shantelle Smith works for Shantelle Smith Llc

What is Shantelle Smith's role at the current company?

Shantelle Smith's current role is Salesforce Administrator & Consultant, CPQ, Data & AI at Shantelle Smith LLC | Privacy, Governance, Risk & Compliance, Identity and Access Management (IAM) at Cyber Elite LLC.

What is Shantelle Smith's email address?

Shantelle Smith's email address is sh****@****cox.com

What schools did Shantelle Smith attend?

Shantelle Smith attended Kennesaw State University - Michael J. Coles College Of Business, Horry-Georgetown Technical College, Trailhead By Salesforce.

What are some of Shantelle Smith's interests?

Shantelle Smith has interest in Science And Technology.

What skills is Shantelle Smith known for?

Shantelle Smith has skills like Project Management, Leadership, Management, Customer Service, Microsoft Office, Business Analysis, Team Leadership, Sharepoint, Microsoft Excel, Process Improvement, Program Management, Software Development Life Cycle.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.