Shantell M. Email & Phone Number

Danvers, Massachusetts, United States

Assist physically disabled individuals with daily living activities, enhancing their quality of life while encouraging client independence, fostering self-sufficiency and confidence.Coordinates medical appointments and transportation, ensuring timely and efficient care.Supports safe mobility, enabling patients to navigate personal and public spaces securely.Performs housekeeping and errands, maintaining a clean and organized environment.

First point of contact, verified and reviewed patient insurance details to insure correct information. Utilized EMR software (Altruista and GuidingCare) for patient records review, data entry, maintaining data integrity, following HIPAA guidelines and submitting prior authorizations for services. Presents and explains Mass Health benefits and services to members and assists in meeting their healthcare needs.

Greeted visitors and customers professionally, offering friendly and knowledgeable assistance.Use of data management softwareManaged multiple tasks and met time-sensitive deadlines effectively.Coordinated with stylists to ensure smooth appointment scheduling, enhancing overall client experience.

Lynn, Massachusetts, United States

Used specialized equipment and photo editing software applications to edit pictures. Communicating with clients to determine their needs and preferences regarding locations, weather, etc.

Managed high-volume data entry tasks, ensuring accuracy and meeting tight deadlines to support organizational goals.Processed and maintained detailed records, contributing to streamlined operations and enhanced data integrity.Collaborated with other departments to resolve issues regarding incorrect data entries.Utilized analytical skills to identify and correct data discrepancies, ensuring consistent and reliable information management.Maintained confidentiality of sensitive information by adhering to strict security protocols and procedures

Scheduled, rescheduled and cancelled appointments for dental patients. Helped patients complete necessary medical forms and documentation.Educated patients by giving oral hygiene, plaque control and postoperative instructions.Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.

Certificate, Medical Insurance Coding Specialist/Coder

Medical Office Assistant/Specialist

Medical Terminology, Medical Insurance, Health Care Records, Medical Administrative Procedures

Associate Of Science - As, Accounting And Business/Management