Shanteria Williams Email & Phone Number

Charlotte, North Carolina, United States

Washington, Dc

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

• Works well under pressure and follows the L.A.S.T. principle when handling resident relations• Proficient in forecasting pricing and special needs based off of occupancy and market trends • Comfortable in understanding financial statements such as 403/401 and financial reporting via variance notes• Skillful in managing and holding vendors accountable including bill management in the OPS system • Efficient in SODA, delinquency, collections, pre-move in, and move out inspections… Show more • Works well under pressure and follows the L.A.S.T. principle when handling resident relations• Proficient in forecasting pricing and special needs based off of occupancy and market trends • Comfortable in understanding financial statements such as 403/401 and financial reporting via variance notes• Skillful in managing and holding vendors accountable including bill management in the OPS system • Efficient in SODA, delinquency, collections, pre-move in, and move out inspections • Masterful in developing the skills of 3 high performing team members via daily discipline and monthly one on one meetings • Competent with onboarding new hires including training in MRI, Sightplan, touring, prospect management, and renewals• Familiar and comfortable with performance metrics, setting sales quotas, and financial concepts Show less

Washington D.C. Metro Area

• Click! with prospects via email, phone, and in person conversations to secure a lease• Facilitated the leasing process, payments, and home inspections with new residents• Actively built a mentoring relationship with new hires through leadership and assisting with training • Encouraged team by communicating areas of strength and opportunity in both sales and service• Worked well under pressure and follows the L.A.S.T. principle when handling resident relations• Took… Show more • Click! with prospects via email, phone, and in person conversations to secure a lease• Facilitated the leasing process, payments, and home inspections with new residents• Actively built a mentoring relationship with new hires through leadership and assisting with training • Encouraged team by communicating areas of strength and opportunity in both sales and service• Worked well under pressure and follows the L.A.S.T. principle when handling resident relations• Took initiative in acquiring ACM skills that include: SODAs, delinquencies, collections, payments, and inspections Show less

Washington D.C. Metro Area

• Managed a regional territory of accounts covering Washington, DC to Florida• Managed a portfolio of accounts to achieve long-term success including Harris Teeter, Ingles, and Whole Foods• Developed positive relationships with new business and current accounts• Attended industry tradeshows to introduce new products to current and future customers• Resolved conflicts and provide solutions to customers in a timely manner• Suggested actions to improve sales performance… Show more • Managed a regional territory of accounts covering Washington, DC to Florida• Managed a portfolio of accounts to achieve long-term success including Harris Teeter, Ingles, and Whole Foods• Developed positive relationships with new business and current accounts• Attended industry tradeshows to introduce new products to current and future customers• Resolved conflicts and provide solutions to customers in a timely manner• Suggested actions to improve sales performance and identify opportunities for growth Show less

Seattle, Washington

•Achieved quarterly sales tonnage of 103% to goal by effectively partnering with distributors such as US Foods, Sysco, Food Services of America, Performance Food Group, and others•Supported the generation of 25 new customer gains monthly by effectively calling on and making presentations to distributors, brokers, and end users such as restaurants, colleges, universities, hospitals, living assistant homes, delis, and convenience•Developed plans using Salesforce CRM to make sales calls to… Show more •Achieved quarterly sales tonnage of 103% to goal by effectively partnering with distributors such as US Foods, Sysco, Food Services of America, Performance Food Group, and others•Supported the generation of 25 new customer gains monthly by effectively calling on and making presentations to distributors, brokers, and end users such as restaurants, colleges, universities, hospitals, living assistant homes, delis, and convenience•Developed plans using Salesforce CRM to make sales calls to new and existing accounts increasing total follow-ups by 23% and closing 22% of prior outstanding sales•Utilized available promotional programs to maximize sales by 102% returns as compared to promotional dollars spent•Executed all administrative responsibilities in a timely manner in accordance with company policies and procedures Show less

Greater Atlanta Area

• Utilized point-of-purchase materials to stimulate sales• Developed customer relationships to effectively sell products• Understood P.E.P.S.I and P.R.E.M.I.E.R methods to successfully preplan for store sales• Served as a mediator between Publix managers, PepsiCo’s managers, and sales representatives• Grew marginal contribution by $330,000 in 66 Publix accounts by gaining points of interruption via promotions and displays throughout the stores in a 6 week period

Athens, Georgia Area

• Extensively utilized communication and counseling skills to supervise 30 women in a residential hall setting• Developed and conduct programs on diversity, personal development, relationships, security, and academic performance, as well as social gatherings including the collaboration with orientation staff on freshman opening week activities• Managed administrative tasks including room condition and incident reports, maintenance requests, and room changes • Implemented and… Show more • Extensively utilized communication and counseling skills to supervise 30 women in a residential hall setting• Developed and conduct programs on diversity, personal development, relationships, security, and academic performance, as well as social gatherings including the collaboration with orientation staff on freshman opening week activities• Managed administrative tasks including room condition and incident reports, maintenance requests, and room changes • Implemented and enforced college policy while providing a safe and fun environment for all residents• Budgeted and allocated $120 per semester used for 10 residence hall/floor events Show less

Alpharetta, Ga

• Collaborated with a team of 3 to 4 sales associates to develop a marketing campaign• Directed the development and execution of a comprehensive social media, digital, and online strategy that boosted the company’s social media engagement by 13%• Oversaw the development of the social media strategy and platform including cross-channel and goal setting• Provided strategic recommendations on print marketing plans and promotional ideas which resulted in an increase of potential… Show more • Collaborated with a team of 3 to 4 sales associates to develop a marketing campaign• Directed the development and execution of a comprehensive social media, digital, and online strategy that boosted the company’s social media engagement by 13%• Oversaw the development of the social media strategy and platform including cross-channel and goal setting• Provided strategic recommendations on print marketing plans and promotional ideas which resulted in an increase of potential clientele • Organized all incoming appointments that were scheduled for the senior sales representatives• Attended in person, video, and phone meetings with prospective clients to discuss future business proposals Show less

Athens, Georgia Area

• Assisted University of Georgia officials in various ways including, but not limited to, making and distributing flyers • Attended resource fairs to assist in the promotion of the academic resource center• Developed online polls and questionnaires, checking and distributing mail daily, keeping the supplies room organized• Created and distributed end of the year faculty evaluation forms

Bachelor Of Business Administration (B.B.A.), Marketing With Emphasis In Professional Sells And Digital Marketing, 3.25

Activities and Societies: Terry Ambassadors, The Navigators (NavCompass), Altria Sophomore Leadership Series, Business Professional.

High School, 3.85

Activities and Societies: Theatre Arts, National Honor Society,