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Shanthi K. Email & Phone Number
Technical Specialist Security Controls
at
nbn® Australia
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Specialist Security Controls
Location
Greater Melbourne Area, Australia, Australia
Who is Shanthi K.? Overview
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Quick answer
Shanthi K. is listed as Technical Specialist Security Controls at nbn® Australia, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Shanthi K..
Shanthi K. previously worked as Enterprise Network Engineer at Nbn® Australia and Incident Management Specialist at Nbn™ Australia. Shanthi K. holds Diploma Of Customs Broking from My Freight Career Pty Ltd– Australia, Int'L Freight & Logistics Regsitered Training Organisation.
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Email format at nbn® Australia
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nbn® Australia
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Profile bio
About Shanthi K.
As a dedicated Network Security Control Specialist, I specialize in conducting comprehensive security assessments and ensuring adherence to established security standards. My focus is on maintaining and enhancing the Network Identity and Access Management (IAM) framework, which includes user provisioning, deprovisioning, authentication, authorization, and privileged access management (PAM).With a proven track record of optimizing services to support both businesses and their customers, I bring a strong work ethic, approachability, and commitment to team leadership and client satisfaction. I am an effective team player with excellent analytical skills, a proactive mindset, and the ability to solve complex problems. My expertise extends across security frameworks such as the Essential 8 and Identity Management. I have experience in diverse industries including IT, telecommunications, logistics, and supply chain management. Additionally, I am skilled in negotiation, contact center operations, relationship building, and account management.
Current workplace
Shanthi K.'s current company
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8 roles
Shanthi K. work experience
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Technical Specialist Security Controls
Current
Nov 2023 - Present
Enterprise Network Engineer
o Tier 2 Support for the NBN Enterprise Ethernet network.o Understanding of relevant telecommunication (ITU, MEF), security (ISO27k, ISM, PSPF) standards and operational frameworks including experience with network technologies (GPON, VDSL, HFC, FTTX, DWDM) and server technologies.o Understanding of MPLS, VPLS & network protocolso Strong communication with.
Jul 2022 - Oct 2023
Incident Management Specialist
Incident management and restoration of services on multiple networks.o Representing to multiple teams as a SME within the business pillar.o Using automated workflows in a Service Delivery environment and resolved tickets by using complex systems.o Reviewing and analysing incidents and taking appropriate actions.o Identified opportunities for performance.
Aug 2020 - Jul 2022
Customer Advocacy & Resolution Consultant
- Provided services to customers involving a high level of product & service knowledge.
- Utilised logical thinking with customer/business balance in managing problem-solving.
- Identified risks to nbn’s brand, reputation, customers, or the general public and take clear and accountable steps to mitigate the risks.
- Respond to the customer via email, and built strong relationships and rapport.
- Supported continuous improvement and self-healing programs, which proactively identify and resolve issues affecting key measures.
Aug 2019 - Aug 2020
Internal Account Manager
*Provided customer service to key enterprise accounts using internal systems, email, and phone.*Strong knowledge of planning, scheduling, and dispatch services as client request.*Built strong relationships with stakeholders, transport operators, and clients.* Co-ordinated to resolve customer enquiries and bookings for road & air freight, as well as.
Jan 2019 - Dec 2019
Customer Service Operator
o Taking in-bound calls, provided client with a high level of customer service, liaised with technicians, merchants, and third-party agents. o Raised incident tickets using ServiceNow and managing the progress of open trouble tickets; Locate errors using in-house system.o Resolve the timely closure of all service calls/emails and trouble tickets, End of.
Feb 2017 - Jan 2019
Order Management Consultant
- o Customer service point of contact across the Asia-Pacific and enter order fulfillment of Client’s purchase orders/ Suppliers; Receive customer complaints and facilitate appropriate action and maintaining customer's.
Feb 2012 - Feb 2017
2 education records
Shanthi K. education
Diploma Of Customs Broking
My Freight Career Pty Ltd– Australia, Int'L Freight & Logistics Regsitered Training Organisation
Bachelor'S Degree, Computer Science
FAQ
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What company does Shanthi K. work for?
Shanthi K. works for nbn® Australia.
What is Shanthi K.'s role at nbn® Australia?
Shanthi K. is listed as Technical Specialist Security Controls at nbn® Australia.
Where is Shanthi K. based?
Shanthi K. is based in Greater Melbourne Area, Australia, Australia while working with nbn® Australia.
What companies has Shanthi K. worked for?
Shanthi K. has worked for Nbn® Australia, Nbn™ Australia, Efm Logistics Services Group, Cardtronics Australasia, and International Trade Management Pty Ltd.
How can I contact Shanthi K.?
You can use AeroLeads to view verified contact signals for Shanthi K. at nbn® Australia, including work email, phone, and LinkedIn data when available.
What schools did Shanthi K. attend?
Shanthi K. holds Diploma Of Customs Broking from My Freight Career Pty Ltd– Australia, Int'L Freight & Logistics Regsitered Training Organisation.
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