Managing Director And Coe Implementation Specialist
Crm Coe Alliance - Non Profit Organization
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Shanthi P. Palani Email & Phone Number
Managing Director and CoE Implementation Specialist
at
CRM CoE Alliance - Non Profit Organization
1 work email found
@lpzoo.org
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
CRM CoE Alliance - Non Profit Organization
Role
Managing Director and CoE Implementation Specialist
Location
Coppell, Texas, United States
Who is Shanthi P. Palani? Overview
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Quick answer
Shanthi P. Palani is listed as Managing Director and CoE Implementation Specialist at CRM CoE Alliance - Non Profit Organization, based in Coppell, Texas, United States. AeroLeads shows a work email signal at lpzoo.org and a matched LinkedIn profile for Shanthi P. Palani.
Shanthi P. Palani previously worked as Managing Partner & CoE Implementation Specialist at Crm Logic, Llc and Managing Partner at Crmcoe.Com. Shanthi P. Palani holds Master Of Science (Ms), Computer Science from Northern Illinois University.
Company email context
Email format at CRM CoE Alliance - Non Profit Organization
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{first_initial}{last}@lpzoo.org
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AeroLeads found 1 current-domain work email signal for Shanthi P. Palani. Compare company email patterns before reaching out.
Profile bio
About Shanthi P. Palani
Salesforce Business Analyst/Integration Expert | Chat GPT Enthusiast | World TravelerI am an experienced Salesforce Business Analyst with a passion for leveraging cutting-edge technology like Chat GPT to drive innovation and enhance user experiences. With a focus on Salesforce and a background in traditional IT, I bring a unique blend of skills and expertise to the table. My core values of Freedom, Integrity, and Loyalty guide my decisions and actions in both my personal and professional life. Key Areas of Expertise:* Salesforce expertise with a focus on optimizing processes and maximizing ROI* Advising to leverage products to integrate with Salesforce as per the business needs* Utilizing Chat GPT technology to enhance communication and user experiences*Collaborate with stakeholders and conducting workshops and facilitating discussions to gather requirements and define system specifications* Configuring and customizing Salesforce to meet business requirements and enhance usability* Developing test cases and conducting thorough testing to ensure the quality and reliability of Salesforce implementations* 20 years of traditional IT experience, specializing in business analysis and requirements gatheringBeyond my professional endeavors, I am an avid traveler who has explored the beauty of Eastern European countries and immersed myself in the vibrant culture of Brazil. Additionally, I have ventured into the Mudumalai National Park in India, experiencing its breathtaking wildlife and natural beauty. I have also embarked on an unforgettable animal safari in Tanzania, witnessing the awe-inspiring wildlife in their natural habitats.
Listed skills include Sdlc, Requirements Analysis, Data Warehousing, Business Analysis, and 28 others.
Current workplace
Shanthi P. Palani's current company
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Crm Coe Alliance - Non Profit Organization
13 roles · 29 years
Shanthi P. Palani work experience
A career timeline built from the work history available for this profile.
Managing Partner & Coe Implementation Specialist
Current
Crm Logic, Llc
In my role as Managing Partner & CoE Implementation Specialist at CRM Logic, I specialize in guiding highly-regulated companies on their COE Maturity Journey, driving revenue, customer loyalty, and operational efficiency. CRM Logic provides step-by-step guidance in building and optimizing a CRM CoE that powers tangible business results. We address CRM CoE.
Jun 2024 - Present
Managing Partner
Current
Crmcoe.Com
- Develop and implement a community around the Master Framework for CRM CoEs, focusing on the CoE's journey to maturity.
- Collaborate with stakeholders to drive the adoption of universal standards for Customer Relationship Management CoEs.
- Increasing engagement and knowledge sharing within our CRMCOE.com community.
Jun 2024 - Present
Salesforce Business Analyst And Admin
In my role as a Salesforce Business Analyst and Admin at Lincoln Park Zoo, I was responsible for strategizing and implementing Salesforce solutions to streamline operations. By integrating Eventbrite, Ticketure, and Raiser's Edge, I enhanced efficiency and data management across multiple departments.
Sep 2019 - Jun 2024
Mentor, Crm Mentors
- Mentored Salesforce professionals to grow their careers using a structured mentoring model.
- Collaborated with the leadership team to implement a career development framework.
- Strategized and executed plans to help professionals achieve meaningful career growth.
Jun 2020 - Jan 2024
Salesforce.Com Consultant / Administrator / Business Analyst
Openmind Platform & Wild Seed Project
Strategically advising the clients (OpenMind and Wild Seed Project) to help them transform the business in fundraising and servicing their constituents. Responsibilities include data governance, donation process revamps, client service and their CRM operations using Salesforce Platform.
Jul 2019 - Dec 2019
Salesforce.Com Consultant | Administrator | Business Analyst
Implemented Salesforce Nonprofit Success Pack using Agile Methodology. Client records and donor management, communication management, and grant reporting runs through this system. - Collaborated with key stakeholders of Case Management, Client Services, and donor/donation communication management, and grant reporting systems for requirements gathering..
Jul 2018 - Jul 2019
Senior Project Manager Exelon Corporation | Exelon Bsc | Enterprise-Wide Solutions
Responsible to plan and execute IT projects with defined budgets, schedules, milestones and deliverables.Managed two enterprise projects: 1)Server migration for IT from Windows 8 to Windows 10, Project Change Agent – Performed impact analysis for potential changes in scope; administered change management processes within a specified framework, and reviewed.
Apr 2016 - Mar 2018
Digital Technology Software Quality Assurance Administrator Exelon Generation | Nuclear Fleet
Project Manager for Exelon and Northeast Nuclear sites, IT Software Quality Assurance Compliance merger project- Fleet wide Nuclear Site Assessment - Conducted assessments and audits at 10 nuclear sitesnationwide to ensure proper and accurate classification of all site-owned applications to comply withnuclear regulations.- CENG Integration – Integrated.
Feb 2013 - Mar 2016
It Controls And Compliance Services - Administrator
Feb 2013 - Dec 2015
Integration Analyst | Finance | Customer Information Management Systems
Oversaw Requirements Analysis, Design Review, Test Plan Review and Test Results Review. Investigated andanalyzed business requirements governing finance systems to resolve customer issues. Worked as a liaison between the business and IT Finance. Participated in automating bill inserts process for the Marketing department. Coordinated requirements.
Sep 2010 - Feb 2013
Senior Analyst | Customer Datawarehouse
Customer Datawarehouse, Senior Analyst- Provided technical support and analysis on numerous operations, sales, data, production, client relations reporting, marketing, purchasing, and billing enhancements, among others.- Supported data availability, report generation, information gathering, pre-production planning/execution, application.
Dec 1999 - Aug 2010
It Consultant
1997 - 1999
~2 yrs
2 education records
Shanthi P. Palani education
Master Of Science (Ms), Computer Science
Northern Illinois University
Bachelor'S Degree, Civil Engineering
B. S. In Engineering • Madras University, Chennai, India
FAQ
Frequently asked questions about Shanthi P. Palani
Quick answers generated from the profile data available on this page.
What company does Shanthi P. Palani work for?
Shanthi P. Palani works for CRM CoE Alliance - Non Profit Organization.
What is Shanthi P. Palani's role at CRM CoE Alliance - Non Profit Organization?
Shanthi P. Palani is listed as Managing Director and CoE Implementation Specialist at CRM CoE Alliance - Non Profit Organization.
What is Shanthi P. Palani's email address?
AeroLeads has found 1 work email signal at @lpzoo.org for Shanthi P. Palani at CRM CoE Alliance - Non Profit Organization.
Where is Shanthi P. Palani based?
Shanthi P. Palani is based in Coppell, Texas, United States while working with CRM CoE Alliance - Non Profit Organization.
What companies has Shanthi P. Palani worked for?
Shanthi P. Palani has worked for Crm Coe Alliance - Non Profit Organization, Crm Logic, Llc, Crmcoe.Com, Lincoln Park Zoo, and Crm Mentors.
How can I contact Shanthi P. Palani?
You can use AeroLeads to view verified contact signals for Shanthi P. Palani at CRM CoE Alliance - Non Profit Organization, including work email, phone, and LinkedIn data when available.
What schools did Shanthi P. Palani attend?
Shanthi P. Palani holds Master Of Science (Ms), Computer Science from Northern Illinois University.
What skills is Shanthi P. Palani known for?
Shanthi P. Palani is listed with skills including Sdlc, Requirements Analysis, Data Warehousing, Business Analysis, Microsoft Sql Server, Requirements Gathering, Databases, and It Strategy.
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