Shanu Das Email & Phone Number

Ahmedabad, Gujarat, India

Build and establish long term business relationship with customersWork closely with Marketing Department on the execution of sale and promotional activitiesHandle customers' feedback and complaints and provide service recovery where necessaryOther ad-hoc duties as assigned by management Ensure high level of service standard and quality to achieve positive customers' experiences consistentlyIdentify, recommend and promote appropriate treatments and products via face-to-face consultation with customersOverseeing the day-to-day operations and sales of a designated outlet.Lead, manage and motivate a team of customer service, consultants and therapists to achieve their goals. Evaluate staff performance, provide feedback and coaching

Ahmedabad, Gujarat, India

Build and establish long term business relationship with customersWork closely with Marketing Department on the execution of sale and promotional activitiesHandle customers' feedback and complaints and provide service recovery where necessaryOther ad-hoc duties as assigned by management Ensure high level of service standard and quality to achieve positive customers' experiences consistentlyIdentify, recommend and promote appropriate treatments and products via face-to-face consultation with customersOverseeing the day-to-day operations and sales of a designated outlet.Lead, manage and motivate a team of customer service, consultants and therapists to achieve their goals. Evaluate staff performance, provide feedback and coaching

Ahmedabad, Gujarat, India

Regularly update knowledge and skills in professional fieldMaintain a high profile with guests within the spaAttend Spa meetings (sales and membership meetings, finance meetings, operational meetings) and liaise on regular basis with Regional Operations Director to discuss operational matters and strategic developmentsPromptly liaise with maintenance to resolve any building or equipment issuesBe responsible for establishing and reviewing the Sales and Marketing plan for the spa and setting timed actions to ensure successPerform workshops and lectures pertaining to own professional fieldProvide written articles for internal and external publications as and when necessaryLiaise with the press, journalists, travel agents and assist with familiarization visitsMaintain and order supplies and equipment in a timely and efficient manner while minimising waste and maintaining “green” initiativesMay maintain procedures for security of lost and found items in Health Club areas

Ahmedabad, Gujarat, India

Plan and sell transportations, accommodations, insurance and other travel servicesCooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodationsProvide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelersBook transportation, make hotel reservations and collect payment/feesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesDeal with occurring travel problems, complaints or refundsAttend travel seminars to remain updated with tourism trendsEnter data into our software and maintain client filesNetwork with tour operatorsMaintain statistical and financial recordsMeet profit and sales targets