AeroLeads people directory · profile

Shanyah Thomas Email & Phone Number

Client Experience Manager at Aeropay
Location: United States, United States, United States 12 work roles 2 schools
LinkedIn matched
3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Client Experience Manager
Location
United States, United States, United States
Company size

Who is Shanyah Thomas? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Shanyah Thomas is listed as Client Experience Manager at Aeropay, a company with 746 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Shanyah Thomas.

Shanyah Thomas previously worked as Enterprise Customer Success Manager at Sprout Social, Inc. and Customer Success Manager at Sprout Social, Inc.. Shanyah Thomas holds Master Of Arts (Ma), Journalism from Columbia College Chicago.

Company email context

Email format at Aeropay

This section adds company-level context without repeating Shanyah Thomas's masked contact details.

Aeropay

Review company-level records connected to Shanyah Thomas before choosing the right outreach path.

Profile bio

About Shanyah Thomas

Shanyah Thomas is a Client Experience Manager at Aeropay.

Current workplace

Shanyah Thomas's current company

Company context helps verify the profile and gives searchers a useful next step.

Aeropay
Aeropay
Client Experience Manager
United States
Employees
746
AeroLeads page
12 roles

Shanyah Thomas work experience

A career timeline built from the work history available for this profile.

Client Experience Manager

United States

Cheer Coordinator/Head Cheer Coach

Current
Calumet City Thunderbolts Cheer & Football Nonprofit Organization

Calumet City, IL

  • Serves on the Board of Directors as Cheer Coordinator; managing all cheer operations including but not limited to coordinating meetings, organizing fundraisers, creating agendas, among several other duties
  • Taught fundamentals of cheerleading to young ladies aged 3 to 14 years, giving them the skills to engage in competitive cheerleading and join higher level teams when complete with our program
  • Increased revenue for all cheer activities through successful fundraisers, covering all cheerleader expenses
  • Effectively supervised groups as big as 130 of children (coed) ensuring they all follow the proper procedures, rules and regulations laid out by our football and cheer league for the past 5 years/seasons
  • Expanded organization by 25% through proven recruitment techniques
  • Spoke at various special events for the organization to ensuring the organization's mission
Mar 2011 - Present

Customer Success Manager

  • Manages & builds strong relationships with over 140 accounts in the CPG industry to help meet and exceedtheir business goals and initiativeso Clients include some of the nation’s biggest brokers, retailers and.
  • Help clients create strategic business plans for their products/stores by analyzing promotional data via bothprint advertisements as well as digital promotions
  • Key contact in contract renewals and upsells through effective account management
  • Trained an average of 500 users on Numerator’s Promotions SaaS based platform which aided in clientmeetings and answering business questions (both online and onsite)
  • Works closely with several internal teams such as product development and operations to continuouslyupdate software and offer the best business solutions
  • Participated in Intercom pilot program, to enhance engagement by using the chat functionality on thePromotions platform
Apr 2020 - Jan 2022

Engagement Manager

Market Track and InfoScout have merged to form Numerator, a marketing intelligence firm that brings together omnichannel marketing, merchandising and sales data to make pursuing new possibilities simple for brand, retail and agency clients. Owned by Vista Equity Partners, Numerator is the only company in the marketplace to connect omnichannel purchase data.

Dec 2016 - Jan 2022

Enterprise Support Specialist

Greater Chicago Area

  • Establishes relationship with enterprise & C100 clients through onboarding and ensuring all services are carried out promptly and efficiently
  • Manages at least 20 accounts at a time yielding over 200k a month
  • Monitors Online, Print, Social Media and Broadcast (TV/Radio) outlets, ensuring all relevant content is captured
  • Efficiently trains clients on software, making sure the client is fully comfortable with navigating the system
  • Provides feedback to PR and Marketing Professionals on effective ways to increase a positive presence in the media through analytical charts/graphs
  • Trained in Boolean Logic to setup media monitoring searches
May 2014 - Dec 2016

Client Service Representative

Greater Chicago Area

  • Managed over 100 accounts for eight different labs by continuously interacting with clients based on their food testing needs while adhering to Standard Operating Procedures (SOPs)
  • Ensured results and important information were only distributed to persons in the corresponding account, reducing any chance to breach confidentiality
  • Appointed project manager of an annual product testing project with high profile client generating over $30K
  • Developed 5 guidelines to minimize the risk of errors in client service relations contributing to the overall quality of the department
  • Assisted management in hiring process and trained over 10 new employees
  • Worked closely with AR Dept. including follow-up with clients on outstanding invoices and closely monitoring high risks clients for payment
Oct 2009 - May 2014

Television Production Intern

The Judge Mathis Show; The Judge Pirro Show

Greater Chicago Area

  • Researched, retrieved and reported court cases found in public files to producers for show tapings
  • Shadowed members of the production team during tapings to learn the functions of a production dept. such as editing, choosing efficient camera shots/angles, accurate timing procedures, etc.
  • Assisted production assistants ensuring litigants received necessary paperwork prior to visiting the show
  • Booked and scheduled audience members for the Audience Dept. by following up on ticket inquiries
  • Worked closely with Travel Dept. to ensure all guests’ travel accommodations were met
  • Helped to create a safe and friendly atmosphere by making sure litigants were comfortable and had no interactions with their counterparts and/or the judges before and after tapings
Aug 2010 - Dec 2010

Production Intern

Greater Chicago Area

  • Reviewed, organized and created spreadsheets for video tapings of Saturday Morning Forum for Production Dept. creating a searchable catalog for past broadcasts
  • Shadowed producer in live tapings of Saturday Morning Forum and Up Front with Jesse Jackson
Aug 2008 - Sep 2008

Reporting Intern

Windy City Word

Greater Chicago Area

  • Wrote and reported short news articles on a variety of news topics affecting Chicago’s West Side, specifically the Austin neighborhood
  • Interviewed key persons and used credible sources to tell stories and enhance articles
Jul 2008 - Aug 2008

Promotions Intern

Greater Chicago Area

  • Assisted in the execution of several fundraising & promotional events for several clients including Walgreens, The Illinois Lottery and other high-level political figures alongside the company CEO and Vice President
  • Developed intricate databases, spreadsheets and presentations with Microsoft Excel & Microsoft PowerPoint
  • Learned to successfully develop press releases, media alerts and media pitches
Mar 2008 - Jul 2008
Team & coworkers

Colleagues at Aeropay

Other employees you can reach at sproutsocial.com. View company contacts for 746 employees →

2 education records

Shanyah Thomas education

Bachelor Of Science (Bs), Broadcast Journalism

Activities and Societies: Rhythm Nation Dance Team, Students of the Illinois National Broadcaster's Association (SINBA)

FAQ

Frequently asked questions about Shanyah Thomas

Quick answers generated from the profile data available on this page.

What company does Shanyah Thomas work for?

Shanyah Thomas works for Aeropay.

What is Shanyah Thomas's role at Aeropay?

Shanyah Thomas is listed as Client Experience Manager at Aeropay.

Where is Shanyah Thomas based?

Shanyah Thomas is based in United States, United States, United States while working with Aeropay.

What companies has Shanyah Thomas worked for?

Shanyah Thomas has worked for Aeropay, Sprout Social, Inc., Calumet City Thunderbolts Cheer & Football Nonprofit Organization, Numerator, and Cision.

Who are Shanyah Thomas's colleagues at Aeropay?

Shanyah Thomas's colleagues at Aeropay include Jazmin Young, Jack Linnane, Katherine Maddux, Nayana Pillai, and Liz Rooney.

How can I contact Shanyah Thomas?

You can use AeroLeads to view verified contact signals for Shanyah Thomas at Aeropay, including work email, phone, and LinkedIn data when available.

What schools did Shanyah Thomas attend?

Shanyah Thomas holds Master Of Arts (Ma), Journalism from Columbia College Chicago.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Shanyah Thomas you were looking for.

View similar profiles