Shanyl Rivera Email & Phone Number

I'm interested in growing in the tourism industry , specially in the hotel industry. At the moment I have 6 years of experience working in the hotel industry, working from being a waitress, to front desk agent and most recently, telephone operator. At the moment I am a Student in Tourism administration I'm pursuing a Bachelor's degree, to be able to position myself in a administrative position, more specifically Hotel Management.

Listed skills include Microsoft Powerpoint, Microsoft Word, Microsoft Excel, Lightspeed, and 4 others.

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  Telephone Operator

  St. Regis Bahía Beach Resort

  Apr 2019 - Present - Rio Grande, Puerto Rico

  Answer in coming calls from guest as well as outside calls. Provide assistance with any request made from guest. Make sure every request is done in a timely manner and with efficiency. Take and place private dinning orders. Make sure hotel operations run smoothly.

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  University Interamericana De Puerto Rico

  Hospitality Administration/Management