15+ years experience in Microfinance (lending, pawnloan)/Banking/Collection (Europe, CIS countries) with special focus on Retail Risk Management, Quality Control, Operational Risk, Portfolio analysis, Portfolio valuation, Pricing of NPL portfolios, Internal Control, including risk assessment, reporting, and subsequent control. 10+ years experience in Business Development with special focus on market research in order to identify new opportunities for business (new business lines), Product development, innovative strategies development for retaining clients.Goals:- Improvement of Risk Management system: focusing on business objectives, specification of risk assessment criteria, mapping of business processes and selection of most critical processes, collection of incidents, identification and assessment of risks and controls, mitigation of intolerable risk and improvement of weaknesses, definition of key risk indicators, performing of regular checks to monitor key risk indicators, testing of controls;- Develop and test unique business strategies and concepts;- Develop business proposals for existing and new customers;- Full cycle of NPL portfolios valuation and portfolio management;- Collection strategies development and implementation;- Collection scoring models implementation; Stop-loss models; Collection risk-alerts system;- Genesys Predictive dialer optimization (call treatments,intensity, calls and campaign);- Optimizations of business processes and organization (risk mitigation, increase in effectiveness and efficiency, fraud prevention, etc.): flowcharting, cause and effect analysis, benchmarking, walkthrough, writing of procedures, etc.RMIF/B 2011 (Stockholm - Istanbul) participant. Attested by KPMG, Financial Institutions.