Maggie Shao Email & Phone Number

10200, Bangkok, Bangkok City, Thailand

Shanghai, China

HR Consulting Service includingTalent Acquisition:•Work as Talent Acquisition Consultant for key clients in different industries which including Zhejiang Satellite TV, Hunan Satellite TV, Tencent, Alibaba, Deloitte, Bank of China, SAIC Motor, Louis Vuitton, Victoria’s secret, L’Oréal, MSD, GSK, Sanofi, Roche etc.Talent Development:•Design and deliver talent development programs such as Leadership Development, EQ and Stress Management, Powerful presentation and… Show more HR Consulting Service includingTalent Acquisition:•Work as Talent Acquisition Consultant for key clients in different industries which including Zhejiang Satellite TV, Hunan Satellite TV, Tencent, Alibaba, Deloitte, Bank of China, SAIC Motor, Louis Vuitton, Victoria’s secret, L’Oréal, MSD, GSK, Sanofi, Roche etc.Talent Development:•Design and deliver talent development programs such as Leadership Development, EQ and Stress Management, Powerful presentation and Storytelling, Personal Branding and Influencing.Employee Experience:•Promote the concept of Employee Experience under VUCA environment and assist our clients to attract Generation Z by implementing Employee Experience in all the aspects.Company Culture and Employer Branding:•Define the core elements of company culture and share in different medias by attractive culture stories.•Build Employer Branding for the fast growing enterprises to ensure talent acquisition and retain the key talents. Show less

Shanghai City, China

Organization Development •Work with GM and CTO on optimizing organization structure and enhance team effectiveness.•Own and facilitate the Performance Management process in China.•Design and implement the development programs for all the staff in China.Recruitment and Staffing•Recruitment planning for office and stores, including budget planning and tracking, channel selection, effectiveness evaluation etc.•Recruitment management for office and… Show more Organization Development •Work with GM and CTO on optimizing organization structure and enhance team effectiveness.•Own and facilitate the Performance Management process in China.•Design and implement the development programs for all the staff in China.Recruitment and Staffing•Recruitment planning for office and stores, including budget planning and tracking, channel selection, effectiveness evaluation etc.•Recruitment management for office and stores in China and evaluate the performance of the vendors.Compensation and Benefits•Design the job grades and pay structure in office and stores and manage the labor cost.•Work with Retail team to design the commission scheme and incentive plan for stores to drive sales.•Own the process of staff benefits review and merit increase every year and control the budget.Administration•Take in charge of office administration including office environment, travel management as well as activities arrangement. Team Leadership•Prioritize and supervise the day-to-day operations of immediate reports & actively support their development through coaching, counseling, mentoring, and advice. Show less

Shanghai

1. Organization Development•Work with HR VP and Board Members on optimizing organization structure and enhance team effectiveness.•Own and facilitate the Engagement Survey on yearly basis, follow through the action plans.•Change management – introduce the concept of change model and methodology and support large change projects.•Own and facilitate the Performance Review process in Greater China and Talent Calibration process.•Design and implement the development programs… Show more 1. Organization Development•Work with HR VP and Board Members on optimizing organization structure and enhance team effectiveness.•Own and facilitate the Engagement Survey on yearly basis, follow through the action plans.•Change management – introduce the concept of change model and methodology and support large change projects.•Own and facilitate the Performance Review process in Greater China and Talent Calibration process.•Design and implement the development programs CEO-2 & above as a priority whilst designing relevant strategies and plans to support the other levels.•Succession planning for CEO-3 & above.2.Recruitment & Staffing•Recruitment planning for G&A and Stores, including budget planning and tracking, channel selection, effectiveness evaluation etc.•Recruitment for G&A offices in Greater China, including Shanghai, Hongkong, Guangzhou and Beijing.•Own Campus Recruitment project both for Management Trainee and Optometrist Intern.•Own Management Trainee Program and Co-own Optometrist Internship Program with Business HRs.3.Internal Communication •Own the projects of Quarterly Employee Roadshow, Annual Party, Employee Activities, Monthly E-newsletter and other HR related employee communications.•Assist on the tasks of half year employee magazine, Leadership Conferences etc.4.Team leadership•Prioritize and supervise the day-to-day operations of immediate reports & actively support their development through coaching, counselling, mentoring, and advice.•Model & reinforce a Team culture which demonstrates leadership behaviors while valuing performance.•Ensure all direct reports have an annual Performance review and are all involved in continuous professional development opportunities.5.Team Support•Partner with other HR Leaders & Training professionals to ensure synergies, efficiencies and cost effectiveness.•Actively contribute to the achievement of broader Luxottica HR team goals. Show less

Shanghai

1. Training Set up regional training and development strategy and Implement corporate training strategy in the region.Develop a systematic training process which covers training need analysis, training implementation, training effectiveness evaluation and continuous improvement etc.Identify training needs of organization by working closely with strategic HR, Line managers, so as to generate annual plan in line with business development needs.Work with external… Show more 1. Training Set up regional training and development strategy and Implement corporate training strategy in the region.Develop a systematic training process which covers training need analysis, training implementation, training effectiveness evaluation and continuous improvement etc.Identify training needs of organization by working closely with strategic HR, Line managers, so as to generate annual plan in line with business development needs.Work with external training consultant and internal partners (strategic HR, line managers) to design comprehensive training program/courses. Develop training performance metrics (KPI) and report quarterly on training outcomes.Develop post-training assessment process. Conduct training effectiveness evaluation/ continuous improvement to ensure return on investment.Deliver some of the training courses as trainer.Act as internal consultant to provide training & development consultancy based on the specific requests from business / functions.Work with corporate training team for some global training & development programs.2. Talent Management Assist on Talent Review process to review the talent pipeline and future talent needs and implement the development activities.Support on deployment of Talent Management programs. Provide leadership and development solution for key high performing employees.3. Organization Development Assist Strategic HR on organization capability development process and implementation.Implement the competence development activities for the organization. Support and design the framework of competency gap analysis and implement the organization development activities to reduce the competency gap and improve business result. Show less

Shanghai

Establish the internal training policy and system.Evaluate the training needs and design the training plan for the whole branch. Take the responsibility to fulfill the training plan and support the talent development program of Shanghai branch (Headcount: 214).Increase the productivity by offering the most appropriate training programs.Act as internal trainer for newcomer’s orientation and take in charge of “Train the Trainers” program.Assist branch… Show more Establish the internal training policy and system.Evaluate the training needs and design the training plan for the whole branch. Take the responsibility to fulfill the training plan and support the talent development program of Shanghai branch (Headcount: 214).Increase the productivity by offering the most appropriate training programs.Act as internal trainer for newcomer’s orientation and take in charge of “Train the Trainers” program.Assist branch manager to implement Organization Development activities and enroll the group leaders and team leaders into Leadership Development Program.Manage the performance of training suppliers and exploit the training resources.Take the initiative in building a Motivating Working Environment in Shanghai branch and drive the Continuous Improving Projects. Show less

Ningbo

Transferred from Shanghai Branch to Ningbo Branch and set up the team of Europe Line and work as the team leader. Manage the team to meet the requirements of the customers and develop the subordinates.Take the role of internal trainer to arrange internal training programs especially in newcomer’s orientation.

Shanghai

Transferred from Wuhan Branch to Shanghai Branch and served North America clients, such as Disney Land; Wolverine; Gymboree; Dillard’s etc.

Wuhan

Assist branch manager to set up Wuhan branch and take the multi-functions in Customer Service,Operations as well as Finance.

Master Of Business Administration (M.B.A.), Hr

Bachelor, Tourism Management

Activities and Societies: Chairman of the Student Union