⭐Team Leadership ⭐ Customer service ⭐ Operational Support

⭐Beverage Service: Mixing and serving drinks.⭐Knowledge of drinks, cocktails, beers, whiskies and wines Selections.⭐ Maintaining Bar inventory.⭐Taking orders and interacting with guests. ⭐Bar Setup, cleanup and keeping the bar well-organized. ⭐Handling Cash and transaction.⭐Operating POS Systems for order entry and payment processing.⭐Knowledge of drink laws and regulations.⭐Managing music, lighting, and overall ambiance to create a positive experience for customers.⭐Effective communication with colleagues to coordinate service and address any issues.

• Providing assistance to guests, addressing inquiries, and ensuring a positive experience.• Gathering and confirming details such as the number of guests, menu choices, and any special requests.• Maintaining high standards of service to meet or exceed customer expectations.• Regularly checking and refreshing tables, ensuring cleanliness and order.• Engaging with guests in a professional and courteous manner.• Anticipating and fulfilling guest needs proactively.• Working closely with other banquet associates, kitchen staff, and event coordinators to ensure seamlessexecution.• Addressing and resolving any issues or concerns that may arise during events, ensuring guests are satisfiedwith the overall experience.• Removing used dishes and clearing tables after the event, ensuring the venue is returned to its original.condition by cleaning and arranging furniture.• Following established policies and procedures related to service standards, safety, and hygiene.

The Westin Kolkata Rajarhat.✅Cross trained on all key aspects of hotel operation.