•Data Entry of New Credit applications taken via phone for 3rd party home improvement loans, obtaining credit reports, DTI, research Property value of home•Forward information to Senior Underwriter for Approval/Denial•Upon Approval- Docs will be emailed to customer for E-signature docs as well as Approval Letter emailed to Branch location to advise•Upon Denial-Denial Letter will be forwarded to Customer 30 days from date of denial as well as denial letter to branch

•Process a minimum of 825 bookings per day, maintain an average of 110 bookings per hour with 98% or greater quality per month•Create invoices consistent with the invoice data provided by the hotel, compare, review and analyze hotel invoices to the data maintained in (AP Recon) Accounts Payable Reconciliation and processed accordingly•Process all discrepancies, adjustments or exceptions according to established guidelines•Create cases for hotels that are disputing any discrepancies, adjustments or exceptions, or need to change any billing information for their hotel, tax increases, or illegible invoices(Company relocated to another state.)

•Answer questions about customers’ Home Improvement loans & financing•Process payments through Western Union•Enter new loans (8-15 per day)•Enter lists of new loans & Home Owners Insurance on Excel spreadsheetsAdvanced to Underwriting Dept.-Dealer Relations Specialist- (2.5 years)•Assist Senior Underwriters by processing credit applications, pulling credit reports•Data Entry of all New Credit applications (60-135 per day)•Manage all New/Returning Dealer files•Update Expired Returning Dealer files every month•Stipulations Dept.-Doc. Preparation