Reclaim is an AI-powered calendar assistant and time orchestration platform used by over 50,000 companies across the globe. We help individuals, teams, and organizations to solve their most complex scheduling challenges by bringing flexibility, automation and context into their calendars.Reclaim leverages patent-pending intelligence to understand your priorities and use that to drive your schedule instead of relying on the black-and-white signals that calendars have relied on for decades. That means that your week gets spent on the most important tasks, routines, and meetings — and Reclaim deals with the headache of managing all the Calendar Tetris.Reclaim was acquired by Dropbox in 2024, and we're now partnering with them on their mission to design a more enlightened way of working for millions across the globe.

I managed a team of five awesome Product Managers who focused on platform capabilities to help our customers foster observability and derive value from our telemetry data.My mandate was broad and diverse:I looked after our Core Data Platform, including query / storage / ingestion / management capabilities across our metric, event and log data. We ingested over 2 billion data points and queried trillions more per minute. Additionally, I was responsible for platform features that drove data exploration, analysis, charting, and dashboards. We focused on capabilities that made it easier for developers to find data that helped them fix outages at 4am.Finally, my team built and supported taking a log analytics solution - designed for developers and operations engineers - to market.In my first several months, we delivered more customer feature requests than at any point in the last 2 years. We successfully re-platformed our dashboarding experience and significantly enhanced our position in the O11y space. We took log analytics from prototype to early access for customers at scale in < 3 months. I also managed to hire and onboard two new PMs in the process.

I provided cross-functional GTM leadership for the New Relic Infrastructure offering, driving breakout growth and execution across sales, marketing, alliances and channels, and product management. I was responsible for crafting and executing on our business and go-to-market strategy, including market landscape / TAM assessment, sales and partner strategy, core messaging and portfolio investment. This strategy resulted in a massive R&D expansion from New Relic as well as a centralization of development efforts in our nascent BCN engineering center. It also resulted in Infrastructure becoming our fastest-growing product line to this date. Additionally, I drove a technical integration partnership from inception to completion, which allowed us to accelerate our product development efforts in FY19.Simultaneously, I drove the development and delivery of our solutions strategy initiatives, leading a team of nearly a dozen technical marketers and operations leaders to provide our field and customers with the tools and information they needed to adopt our platform for solving real problems and creating real value. This became the de facto sales motion at New Relic, and has led to accelerated customer expansion in our most strategic accounts.

I began my career at New Relic as a Technical Product Manager. I was promoted twice within 3 years to Senior and then Principal Product Manager.I was the product lead for the New Relic Data Platform, including Insights (our real-time analysis and dashboarding platform tailored to DevOps use cases), NRDB (our multi-tenant, distributed, high-scale telemetry platform), data management (controls for filtering, aggregating, and retaining data), as well as our platform UI (shared, reusable components for teams to build consistent, flexible, customizable user experiences). I wore a lot of hats, including competitive landscape definition & analysis, SMB / Enterprise sales enablement, cross-team project scoping and management, marketing materials & product positioning, quant / qual pricing analysis, as well as product research and development. - Took New Relic Insights from $0 to >10% of quarterly gross bookings in less than three years.- Grew Monthly Active Users by over 50% in 6 months.- Co-authored the New Relic FY18 Product Strategy, articulating the company's customer and market focus for the fiscal year.- Launched new pricing and packaging models across entire product line to include Insights as platform capability.- Spearheaded two major integration partnerships with Splunk and SumoLogic.- Shipped dozens of key features for DevOps users and buyers, from in-depth metric exploration and analysis tools to a streaming data export capability via AWS Kinesis.- Built in-depth internal cost models for NRDB, allowing PMs to get a better idea of their P&L on stored data.- Revamped the Insights strategy to focus on core markets, enabling sales and marketing to narrow and hone its message to New Relic customers.

Managed and organized every aspect of product development for the Postano social media curation platform, from ideation and planning to practical execution. Within my first two months at Postano, I completely revamped Sprint processes, implemented a customized instance of JIRA for ticketing and product backlog efforts, communicated product updates to both internal and external customers, and successfully launched Postano 2.0 -- a major milestone for the company. I additionally launched 2 major updates to our native iOS and Android companion apps, as well as four major updates to the web client. These core product improvements, along with tactful requirements gathering and an informed salesforce, allowed the company to pivot its revenue and market share across multiple verticals.