Susan Shapiro Email and Phone Number
Susan Shapiro work email
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Susan Shapiro personal email
As an efficiency and productivity specialist, I work with small businesses to ensure you have the right technology to support your growth, are properly trained in how to use your technology, and have effective processes documented and implemented to improve productivity.How much more could you accomplish if your technology met your needs?How much more time would you have if your processes were streamlined?Do you have the right technology to support your business?Have you taken the time to learn how to use it and customize it so that it works for you?###################################################Contact me at susan@bralan-consulting.com###################################################Whether you're a business of 1 or thousands, the right CRM (Customer Relationship Management) system will ensure you have the information you need to build and maintain your business relationships. Can you afford not to have all that information in one place?##################################################* Business Process Optimization (Technology Solutions, Process Implementation)* Documentation (Processes, User Manuals)*Technology Training *Resume/Career Development*Cloud Based Office Systems###################################################Contact me at susan@bralan-consulting.com ###################################################
Bralan Consulting
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Operational Efficiency, Crm, Documentation, Resume DevelopmentBralan Consulting Apr 2006 - PresentTewksbury, Ma, UsI work with companies to enhance the efficiency of their daily operations so they can be more productive. Among the areas I focus on are ensuring the company has the right technology to meet their business objectives, knows how to use it efficiently, and has a documented process that has been implemented. Efficiency = Productivity.I research software solutions, implement the selected software and train users.I am experienced in testing new software solutions to ensure it works from a user perspective. As requested by clients I have produced PPT presentations, user guides and process/best practices guides.--------------------------------------------------------------------------------------------
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Zoho Projects ConsultantFor Marketing Matters Llc Aug 2021 - PresentNorth Andover, Ma, Us -
Consulting Engagement ManagerFor Marketing Matters Llc Feb 2020 - Aug 2021North Andover, Ma, Us
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ConsultantNorthstar Executive Search Dec 2019 - PresentU.S. And Eu, Us, Us -
ConsultantBrainsell Jan 2020 - Dec 2023Danvers, Ma, UsI work with BrainSell clients to configure and implement CRM solutions. Along with this I train both users and administrators on best practices in using the software. I manage all internal CRM issues and configuration changes. -
Marketing Technology ManagerBrainsell Mar 2019 - Dec 2019Danvers, Ma, Us
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Customer Support DirectorBrainsell Jun 2018 - Mar 2019Danvers, Ma, Us
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Account ManagerBrainsell Nov 2017 - Jun 2018Danvers, Ma, Us
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Lead ConsultantCollaborative Consulting Jun 2013 - Jun 2015Burlington, Ma, UsBusiness Analyst and Project Manager for companies in the online retail and service industry as well as a state agency. -
Manager - User Guide Writing; Training; Customer ServiceIntellibank Aug 2003 - Aug 2005Santa Clara, California, UsResponsible for writing and maintaining complete instructional documentation. Managed Client Support. Conducted web-based training for customers.Supported QA in testing of new functionality.Led QA process for product launch, working closely with R&D to resolve issues. -
Vice President - Global Project ManagerCitigroup 2000 - 2002New York, New York, UsManaged the business development process. Led group that developed and implemented the business requirement process for the Private Bank Client Website.Coordinated the effort of four regions, including US, Latin America, Europe and Asia, in the roll out of the Wealth Management Summary. Developed and conducted Train the Trainer and user training sessions. -
Senior Manager - Marketing, E-Statement; Procurement, NegotiationAmerican Express 1996 - 2000New York, Ny, UsBusiness architect for the customer card statement, liaising between multiple business and technology partners globally.Conducted competitive analysis of electronic billing statements and online marketing. Managed e-Statement project on-site at vendor location on behalf of technology group, coordinating the communication of multiple global business and technology groups.Managed the Supplier Diversity Program. -
Senior Manager - Purchasing, Negotiation; Hr; Manufacturing SupervisorRaytheon 1984 - 1996Arlington, Va, UsOversaw the purchasing of $13MM of material and services to support production on a timely basis. Prepared and maintained documentation of purchasing procedures, which led to ISO 9001 certification. • Managed the timely, cost effective delivery of material to meet production schedules. Negotiated $1.5MM of purchases per month for materials and services to support the Patriot Missile System. Managed placement and delivery of materials to support Desert Storm.Performed test analysis to prove out on-line procurement system prior to implementation. Supervised union employees in the assembly of cable harnesses for the Hawk and Patriot Missile Systems.
Susan Shapiro Skills
Susan Shapiro Education Details
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Skidmore College -
Various
Frequently Asked Questions about Susan Shapiro
What company does Susan Shapiro work for?
Susan Shapiro works for Bralan Consulting
What is Susan Shapiro's role at the current company?
Susan Shapiro's current role is Operations Efficiency/Productivity | Process Improvement | Documentation | CRM | Resume/Career Development.
What is Susan Shapiro's email address?
Susan Shapiro's email address is ss****@****ell.net
What schools did Susan Shapiro attend?
Susan Shapiro attended Skidmore College, Various.
What are some of Susan Shapiro's interests?
Susan Shapiro has interest in Process Improvement, Technology Training.
What skills is Susan Shapiro known for?
Susan Shapiro has skills like Management, Email Marketing, Training, Process Improvement, Leadership, Business Development, Cloud Computing, Crm, Project Management, Time Management, Competitive Analysis, Online Marketing.
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