Iryna Shapoval Email and Phone Number

● Created and implemented best practice logistics principles, policies, and processes across the organization to improve operational and financial performance● Successfully dealt with all levels of management● Specific experience in freight negotiation and management as well as customs clearance and compliance● Monitored quality, quantity, delivery times, transport costs and carrier/forwarder service against performance criteria● Resolved problems concerning transportation, logistics systems, imports or vendors issues● Collaborated and communicated effectively with Sourcing, Transportation, Warehouse and Finance teams

● Communicated with corporate customers ● Handled daily heavy flow of paperwork ● Issued invoices to the corporate customers ● Scheduled inventory pickups and deliveries with vendors.● Investigated and resolved customer inquiries ● Ensured customer satisfaction with patience and a positive attitude● Issued compensations and refunds to the corporate customers.

● Planned, managed and evaluated logistics operations consulting with suppliers, logistics providers, transportation companies, brokers and Customs● Delivered solutions to logistics problems while maintaining a high level of quality and service within budgetary requirements● Tracking and scheduling coordination of deliveries● Placed and handled of new orders to vendors, organized of loading and customs procedures till final point of destination