• Managed crisis situations by rapidly evaluating emotional distress levels and determining necessary support measures, coordinating resources to ensure individual safety and well-being while implementing a comprehensive approach to mental health support that led to improved emotional stability.• Facilitated referrals to mental health agencies, successfully connecting patients with appropriate services to address their mental health needs, which enhanced their overall well-being and contributed to positive mental health outcomes.• Conducted needs assessments to identify barriers in services and evaluate community resources, providing targeted support that improved patient outcomes and facilitated better access to care.• Researched and identified local resources, such as food banks and transportation assistance, ensuring that patients received comprehensive support to meet their diverse needs.• Compiled and organized participant data, monitored hospital readmission rates, and tracked patient progress through case file reviews, which helped evaluate program effectiveness and inform future interventions.• Collaborated across disciplines with nurses, doctors, and specialists to devise effective solutions for patient care challenges, resulting in enhanced patient outcomes and streamlined care processes.• Developed and delivered instructional videos on utilizing the EPIC electronic health record system and created a written guide for accessing MyChart, significantly improving user experience and contributing to staff training and development.• Gained insights into various funding sources, including Medicare and Medicaid, which enabled effective advocacy for patient access to services and promoted initiatives aimed at enhancing patient outcomes while minimizing healthcare costs.

•• Provided emergency support and created safety plans for veterans experiencing crisis, effectively resolving urgent needs and enhancing veterans' safety and stability.• Conducted needs assessments to identify barriers faced by veterans in accessing support, leading to the development of tailored resources and services that improved their overall well-being.• Navigated available resources to ensure veterans received essential services, including mental health support and housing assistance, contributing to improved stability and access to care.• Conducted research to identify and evaluate community resources and support services, resulting in tailored recommendations that improved clients’ access to essential support and enhanced their overall quality of life.• Designed and delivered a curriculum for substance abuse support groups, including Aftercare, Early Recovery, and Discharge Transition programs, fostering a supportive environment and leading to improved participant engagement and recovery success rates.

• Utilized counseling skills for conflict resolution, promoting a culture of open communication and collaborative problem-solving that led to enhanced emotional well-being and healthier relationships among students.• Built rapport and trust with students by actively listening and engaging them in conversations about their interests and daily lives, creating a supportive environment that facilitated open discussions around academic and behavioral issues, resulting in improved student engagement and success.• Researched anger management strategies to provide students with effective tools for emotional regulation, equipping them to manage their emotions and improve classroom behaviors.• Conducted outreach calls to parents to encourage student attendance, fostering family engagement that significantly contributed to improved emotional well-being and academic performance.• Collaborated with educators and staff to identify and address students' needs, ensuring a supportive educational environment that positively impacted student learning outcomes.

• Created a supportive classroom environment where preschool children aged 2 to 4 felt encouraged to express themselves and engage in cooperative play, resulting in improved emotional development and positive social interactions.• Collaborated with the head teacher to design and implement engaging activities and enforce behavioral strategies, ensuring a safe learning space that supported children’s active participation and learning.• Monitored children’s progress against developmental milestones, adjusting learning activities as needed to provide tailored support that enhanced individual growth.• Researched developmental milestones and child theories to apply best practices in early childhood education, leading to a more effective and enriching learning environment.

• Assisted young children aged 4-5 at Promise Pre-School in developing their emotional and social skills by guiding small group activities and ensuring smooth transitions between tasks, fostering a caring environment that supported their overall growth and progress.• Designed a comprehensive activity book tailored to the developmental needs and interests of children at the Kelberman Center, fostering engagement and promoting skill development through targeted programming.• Provided coaching in executive function skills, emphasizing planning, time management, and test-taking strategies, which enabled students to boost their academic performance and emotional well-being, enhancing their confidence and ability to cope with challenges.

Worked with adolescents in an after-school program, providing individualized assistance with homeworkInteracted with the adolescents by participating in arts and craft and playing games

Observed a behavioral analyst’s interactions with children in a group residential settingAssisted in the planning of activities for both verbal and nonverbal children to increase social skills

Cared for 3-4 year old children, monitoring their safety and physical wellbeingDeveloped and implemented educational activities, teaching children numbers and the alphabet

Helped the children with their class work assignments

Care for children from ages 6-13