Shaquanda Goss, Aphr Email & Phone Number

United States

• Functions as a team member to ensure HR office operations & workflow is efficient and effective to serve all coworkers and customers
• Partners with assigned customers to create job descriptions, source, screen, interview, evaluate, recommend, & offer authorized positions to qualified candidates utilizing knowledge of requirements for assigned positions
• Ensures legal compliance with federal/state/local employment & benefits laws and regulations
• Collaborates with HR team in assisting managers to address areas of concern & develop strategies for sustainable improvement/increased engagement and retention
• Administers various HR plans & procedures for all organization personnel; assists in the development & implementation of personnel policies and procedures, employee handbook, & HR SharePoint site
• Participates in administration of the performance evaluation program

Washington, District Of Columbia, United States

*Manages logistics for employee on-boarding program to include creating new hire announcement emails, preparing new hire files, verifying all new employee paperwork including submitting E-Verify information, filing I-9 documentation, scheduling new hire first day/week meetings*Educates newly hires on HR policies, internal procedures and.

Washington, District Of Columbia, United States

*Assists with special projects, strategic tasks & manage entire employee lifecycle*Serves as HR Director’s backup person*Performs routine tasks required to administer & execute human resource programs relating to benefits, employee engagement & morale, disputes & investigations*Reviews, tracks & documents compliance with mandatory and non-madatory.

Washington D.C. Metro Area

*Serves as initial HR point-of-contact & responds to general inquiries*Assist with recruiting process by reviewing resumes in ATS systems, provide top candidates to hiring managers, conduct phone screenings, set up & participate in interviews, make verbal job offers, generate offer letters, conduct background checks & reference checks*Manage logistics of.

Alexandria, Virginia

Assigned to Client Relations Team Lead position to oversee work flow of certification and recertification processes. I'm responsible for providing positive, high quality and efficient service to all Institute customers to ensure a positive customer experience. As the Lead, I maintain expert level knowledge of policies and procedures to resolve escalated.

1725 Duke Street, Suite 700, Alexandria, VA 22314

Responsible for providing top-notch customer service for the HR Certification Institute by answering certification, recertification, and pre-approved program questions via phone and email as well as other administrative duties related to customer service. PRIMARY RESPONSIBILITIES: * Provide positive, high-quality and efficient customer service by answering.

1800 M Street, NW, Suite 750 South, Washington, DC 20036

* Answer phones & transfer calls to the appropriate person/department* Regularly update client information in databases* Data Entry for Events & Finance Department* Coordinate & schedule transportation with transportation companies for clients* Coordinate in-office volunteers to assist staff with projects* Complete data entry of Matching Gift donations.

Architecture

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations