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Shaquille Bonner is listed as Customer Success Manager | Onboarding Specialist | Customer Success Specialist | Client Success Manager | Client Success Specialist | Customer Relationship Management at Chewy, a company with 5136 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Shaquille Bonner.
Shaquille Bonner previously worked as Customer Advocate at Chewy and First Notice of Loss Insurance Training Specialist at Lyft. Shaquille Bonner studied at University Of North Texas At Dallas.
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Motivated and adaptable Customer Success Manager with 9+ years of experience in fostering strategic relationships and building exceptional customer experiences. Proven leader with a focus on growing company loyalty and expanding customer adoption within the product suite. Collaborative work-style with the flexibility to work interchangeably between collaborative and autonomous as team and business needs require. Result-oriented with strong analytical and creative problem solving skills. Committed to building profitability through customer satisfaction, retention, and driving sales opportunities.
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Managing client expectations and customer experience by acting as an advocate and liaison between the client, internal operations, and external partners. Educating and signing customers up for the services and product suite across the Chewy platform supporting an increase in sales by 12%. Contributing to the development of agent-facing training programs by.
United States
Developed training materials for new hires supporting a more efficient onboarding processes and improving agent performance. Managing up to 30 new hires throughout the 4 week training course. Successfully transitioned new hires from the “classroom” to production ensuring customers received the same quality from all of the new agents as they would a.
United States
Actively participated in key initiatives to grow profit 15%, increase client satisfaction 60%, boost revenue 45%, and drive operational effectiveness. Successfully managed a portfolio of life insurance accounts totaling $15M. Cultivated buyers by maintaining rapport with previous customers and suggesting additional product offerings, resulting in a 20%.
United States
Managed and maintained accounts for 200+ clients with a 20% customer loyalty through repeat booking supporting a revenue growth of $500,000 over two years. Collaborated with internal teams to streamline processes and improve the guest experience and communications supporting a 20% increase in efficiency and productivity. Stayed up-to-date with industry.
Other employees you can reach at chewy.com. View company contacts for 5136 employees →
Diego Aispuro
Colleague at Chewy
Tolleson, Arizona, United States, United States
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Marina Hernandez
Colleague at Chewy
Dayton, Ohio, United States, United States
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JA
Jordyn A.
Colleague at Chewy
Little Rock, Arkansas, United States, United States
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Kaitlyn Batt
Colleague at Chewy
Dallas, Texas, United States, United States
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Alvin Gomez
Colleague at Chewy
Phoenix, Arizona, United States, United States
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Darian Mosley, Bas, Cvt
Colleague at Chewy
Greater Ocala Area, United States, United States
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Charlie Baker
Colleague at Chewy
Forney, Texas, United States, United States
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MH
Mitch Heller
Colleague at Chewy
Miami-Fort Lauderdale Area, United States, United States
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SG
Samuel Gilman
Colleague at Chewy
Fort Lauderdale, Florida, United States, United States
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IH
Isaac Hackett
Colleague at Chewy
Miami-Fort Lauderdale Area, United States
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Quick answers generated from the profile data available on this page.
Shaquille Bonner works for Chewy.
Shaquille Bonner is listed as Customer Success Manager | Onboarding Specialist | Customer Success Specialist | Client Success Manager | Client Success Specialist | Customer Relationship Management at Chewy.
Shaquille Bonner is based in Dallas-Fort Worth Metroplex, United States, United States while working with Chewy.
Shaquille Bonner has worked for Chewy, Lyft, Geico, and Walt Disney World.
Shaquille Bonner's colleagues at Chewy include Diego Aispuro, Marina Hernandez, Jordyn A., Kaitlyn Batt, and Alvin Gomez.
You can use AeroLeads to view verified contact signals for Shaquille Bonner at Chewy, including work email, phone, and LinkedIn data when available.
Shaquille Bonner studied at University Of North Texas At Dallas.
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