Providing solutions in response to incoming telephone calls and written correspondence from FAs, BOAs, and/or clients in both an independent and team structure considering different variables such as legal/regulatory guidelines and risk to the firmCompleting necessary training and keeping up to date on changes in processes or information necessary to do the job Continuing their learning and development through daily department emails, team meetings, and continuing education sessions Contributing to the overall success of the team by acting as a resource for others and supporting new initiatives, projects, or process changes. Identifying opportunities for improvements or enhancements within the team.

As a Human Resources Specialist, you play a crucial role assisting your fellow Soldiers progress in their Army careers, providing promotion and future training information. You’ll ensure the necessary support is also provided to commanders across all branches. You are trained in document preparation, drafting requests, and overseeing official documentation.